Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team on a contract basis in Austin, Texas. In this role, you will handle high-volume collections activities while delivering exceptional customer service. The ideal candidate is detail-oriented, proficient in Net Suite, and familiar with business-to-business collections processes.

Responsibilities:

- Manage high-volume collections activities, ensuring timely follow-up on outstanding accounts.

- Respond to customer inquiries promptly and professionally, addressing payment-related concerns and resolving any issues.

- Prepare and send payment reminders and follow-ups to clients using established protocols.

- Perform reconciliation of accounts to identify and resolve discrepancies effectively.

- Collaborate with internal teams to address disputes and ensure accurate account management.

- Utilize Net Suite to track collections efforts and maintain organized records.

- Analyze aging reports to prioritize collection efforts and optimize recovery.

- Provide exceptional customer service to build and maintain positive client relationships.

- Handle sensitive financial data with discretion and compliance to company policies. Requirements - Proven experience in commercial collections, particularly in B2B environments.

- Strong knowledge of collection processes and best practices.

- Proficiency in using Net Suite for collections and account management.

- Demonstrated ability to provide excellent customer service with a focus on detail.

- Advanced skills in Microsoft Excel for data analysis and reporting.

- Capable of resolving discrepancies and disputes effectively.

- Strong organizational skills with attention to detail.

- Excellent communication skills, both written and verbal, to interact with clients and internal teams.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .