Senior Business Process Improvement Consultant; Lean​/Six Sigma

Location: Austin, TX (Hybrid)
Duration: Contract | September 1, 2026 – August 31, 2027 (Up to 2,000 hours)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM CST (Occasional after-hours as needed)
Work Authorization: U.S.

-based candidates only

We are seeking an experienced Business Process Improvement professional to support a large-scale operational excellence and digital transformation initiative within a complex enterprise environment.

This role focuses on evaluating current business operations, identifying inefficiencies, and designing optimized processes that improve throughput, reduce waste, and enhance end-user experience. The consultant will work closely with business stakeholders, operations leaders, and technology teams to translate process improvements into requirements for modern, modular, or low-code technology solutions.

This position is ideal for a Lean Six Sigma Black Belt with strong facilitation skills and experience leading enterprise-wide process transformation efforts.

Process Analysis & Optimization

• Conduct end-to-end assessments of business processes across multiple departments or functional areas
• Engage stakeholders to identify pain points, bottlenecks, risks, and improvement opportunities
• Document As-Is workflows using industry-standard process modeling tools (e.g., Visio)
• Apply Lean and Six Sigma methodologies to analyze inefficiencies and root causes
• Design optimized To-Be processes and develop transition strategies

Data-Driven Improvement

• Develop recommendations to improve efficiency, quality, cycle time, and customer satisfaction
• Define operational metrics and KPIs to track performance and ROI
• Perform gap analysis and root cause analysis (e.g., Fishbone, Pareto)
• Build KPI and performance monitoring frameworks
• Translate optimized processes into functional and non-functional requirements
• Collaborate with product, IT, and architecture teams to ensure solutions align with business needs

Stakeholder Engagement & Change Management

• Facilitate workshops, working sessions, and process mapping exercises
• Develop stakeholder engagement strategies and communication plans
• Support implementation roadmaps and organizational change management efforts
• Provide training and knowledge transfer as needed

• 8+ years of experience in business process improvement, process engineering, or operations optimization
• 5+ years of experience evaluating current-state processes and designing optimized workflows
• Experience translating business processes into system or software requirements
• Proven success leading process transformation initiatives in large or complex organizations
• Proficiency with process modeling tools (e.g., Visio or equivalent)
• Strong facilitation, communication, and stakeholder management skills
• Experience defining operational metrics, workflow optimization, and cross-functional collaboration

• Experience working in regulated, public sector, or government environments
• Familiarity with process automation, workflow tools, or low-code platforms
• Lean certification or additional continuous improvement credentials

• Stakeholder engagement plan and initial findings (within 30 days)
• As-Is and To-Be process documentation (Visio format) and gap analysis (within 45 days)
• Functional and non-functional requirements for technology solution (within 60 days)
• Prioritized functional improvement plan (within 75 days)
• KPI dashboard framework (within 80 days)
• Executive summary and final recommendations presentation (within 90 days)

• Hybrid role based in Austin, TX
• Onsite presence required as needed
• Any travel or related expenses are the responsibility of the candidate/vendor unless pre-approved

• Lean Six Sigma Black Belt with enterprise transformation experience
• Strong process mapping and facilitation background
• Comfortable bridging business operations and technology solutions
• Experience delivering measurable operational improvements in complex environments