Business Analyst

As passionate about our people as we are about our mission.

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun.

We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking a Business Analyst to join a high-performance team that is pushing the boundaries of technology to deliver, implement, and support custom code for clients. The goal of the role is problem solving and going above and beyond to satisfy clients and their ever-changing needs. The role requires the ability to effectively communicate with Clients, Developers, and Management to ensure all needs are met in a timely manner.

• Work with customers and vendors to define business requirements
• Create requirements and dataflows that bridge business requirements and technical requirements
• Document and communicate business requirements to the Q2 development teams
• Create and maintain documentation that both defines the scope and provides a mechanism for the FI to utilize new features
• Work with support teams to troubleshoot production issues as they relate to business requirements.
• Work effectively in an agile environment
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to

• Typically requires a Bachelor's degree in (relevant degree) and 5-7 years of related experience; or an advanced degree with 3 years of experience.
• B.S. or B.A in Business, Engineering, Architecture, Communications or related field preferred
• Technical writing background a plus
• Experience in financial services or e-commerce is preferred
• Equivalent combination of education and experience acceptable
• Excellent verbal, written and interpersonal skills with all level of employees
• Strong teamwork, organization, and problem resolution skills
• Excel and presentation skills
• Self-starter with proven ability to deliver results

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

to find out more about the benefits we offer.

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.  to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements