Client Director, Learning

LOCATION

NOTE:

We are hiring multiple candidates for this position. This is an in-person role located at our Dallas-Fort Worth, Austin, Santa Barbara, San Francisco, Orange County, and Palm Beach campuses. Relocation support is available.

Most enrollment functions are designed to maximize throughput. This role is designed to uphold quality.

At 2 Hour Learning, we serve families who demand precision, discretion, and verifiable results. We condense a traditional school day into two hours of concentrated instruction through AI-enabled, mastery-based learning. Students routinely outpace national learning benchmarks, supported by measurable evidence. The remainder of each day is freed for depth, autonomy, and practical skill development. The model delivers. But it requires the right match.

This is your mandate.

You will manage the complete enrollment cycle for a campus, from initial inquiry to onboarding completion. This is not a role that passes off responsibility. You are accountable for how families experience the organization, how accurately they grasp the model, and whether enrollment occurs for sound reasons. You will evaluate compatibility, facilitate substantive dialogue, and advise against enrollment when appropriate. The objective is not enrollment maximization.

The objective is strategic alignment.

We welcome candidates from premium client service backgrounds outside conventional education: selective private schools, competitive programs, luxury hospitality, executive coordination, premium membership communities, or owner-operators who have directly overseen high-value client experiences from start to finish. What counts is your capacity to execute a high-touch, multi-phase process with discernment, clarity, and consistent follow-through.

If your career has centered on delivering white-glove service in contexts where trust, confidentiality, and experiential quality define the brand, this position will be a natural extension—applied to work that meaningfully shifts outcomes.

This is a full-time, salaried, in-person role. We are hiring in Dallas-Fort Worth, Austin, Santa Barbara, San Francisco, Orange County, and Palm Beach. Relocation support is available.

• Managing the complete enrollment process for prospective families, from initial outreach through final onboarding.
• Facilitating needs-based discovery conversations to evaluate compatibility before proposing solutions or outlining next steps.
• Overseeing 20+ concurrent family engagements across varied enrollment stages, maintaining transparent tracking and timely follow-up.
• Delivering campus tours, shadow day experiences, and decision-stage discussions that articulate outcomes, expectations, and model suitability.
• Ensuring precise CRM and enrollment documentation (Hub Spot and SIS) to enable forecasting, prioritization, and consistent service delivery.

• Applying transactional or coercive sales methods.
• Accepting misaligned families simply to meet enrollment targets.
• Overseeing a sizable team or navigating complex approval hierarchies.
• Distributing accountability for the family experience across multiple functions.
• Operating remotely. This role is intentionally campus-based.

Own and deliver a high-integrity, selective enrollment process that secures the right families while safeguarding the credibility and performance of the 2 Hour Learning model.

• 3+ years providing premium, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive support, premium membership, or owner-operated services).
• Proven ownership of a complete client, admissions, or enrollment process from initial contact through onboarding.
• Experience concurrently managing 20+ client, guest, or family accounts at varying stages, supported by a structured tracking and prioritization approach.
• Capacity to offer specific examples of consultative judgment, including instances where you advised against your offering when alignment was absent.
• Professional written correspondence experience with senior executives,…