Vetting​/onboarding Specialist

Job Title:

Vetting/Onboarding Specialist Job Description

Join a dynamic team as a Vetting/Onboarding Specialist, working closely with acquisition, program, and account managers. Our mission is to support last mile delivery operators across North America, with a vision for global expansion. We prioritize quality, customer experience, efficiency, and growth.

• Vet and verify business documents for potential partners.
• Validate EIN and articles of organization.
• Confirm business ownership and verify business records and personnel.
• Track background checks using Accurate.
• Communicate effectively with ADE’s, Account Managers, and BDM’s.
• Review business documents and FAQs.
• Demonstrate proficiency in Salesforce, reporting, and Microsoft Excel.
• Review and write Standard Operating Procedures (SOPs).
• Provide leadership to other Vetting Support team members.
• Develop and refine new vetting processes for program expansions.
• Create, execute, and track vetting plans for Delivery Partners.
• Improve customer experience collaboratively with team members.
• Define and execute processes independently.
• Identify and implement process improvements.
• Escalate issues and suggest solutions.
• Track and report progress on key metrics.
• Support data collection and prepare reports.
• Manage escalations and execute routine tasks.
• Identify operational problems and suggest solutions.
  
  Provide reports to senior management and stakeholders.

• 3+ years of experience in an administrative support capacity, preferably from a large organization.
• Proficiency in Salesforce and MS Excel.
• Bachelor’s Degree strongly preferred.

• Experience in HR, Finance, or Compliance administration.
• Experience in process analysis and improvement.

This is a full-time position with working hours from Monday to Friday, 8:30 am to 5:00 pm CST. The role is fully on-site in Austin.

This is a Contract position based out of Austin, TX.

The pay range for this position is $30.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Austin, TX.

This position is anticipated to close on Mar 16, 2026.

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter for other accommodation options.