Account Director

Keynes Digital is a leading full-service programmatic advertising company focused on Connected TV. Our company’s mission is to save our clients time and grow their business via audience-first and efficient programmatic campaigns.

We seek a strategic, experienced and analytical individual to act as both individual contributor and dotted-line manager across a portfolio of brand and agency clients. As an Account Director, you’ll manage key strategic client relationships, act as a strategic layer on accounts junior team members own, and be laser-focused on growing existing account relationships.

Key Responsibilities

• Serve as a senior leader across a portfolio of agency and brand clients. Act as both an individual contributor and strategic partner, with a focus on retaining and expanding key strategic accounts.
• Provide mentorship to junior team members, guiding them on industry trends, programmatic strategies, and Keynes-specific best practices. For accounts under your mentorship, function as a strategic advisor to both the internal account manager and the client.
• Establish yourself as a trusted consultant to primary client contacts and cross-functional teams. Help accelerate clients’ business goals through strategic road mapping, data-centric approaches, and tailored guidance.
• Partner with the VP of Client Services to lead internal team training. Ensure the team remains current on DSP advancements, industry trends, platform updates, and relevant points of view.
• Behave as escalation point for junior team members, providing direct and decisive direction or in specific situations, promptly escalating to VP of Client Services to ensure internal and external deadlines & expectations are met
• Establish themselves as positive and encouraging team member, ensuring the different teams work collaboratively together and with an action-focused approach
• Spearhead client onsite meetings from goal setting, logistic planning with sales team, creation of presented materials/content with the account management/performance teams and running lead on follow-up items

Measures of Success

• Growth in retention rate and revenue
• Ability to lead with data
• Renewal of new clients and budget increases within the first 3 months of partnership
• Performance of junior team members
• Sales and performance team feedback

Knowledge, Experience & Skills

• 10+ years of experience working with either a digital media publisher, technology company, or agency
• Minimum 7 years in a client-facing role handling a portfolio of accounts
• Minimum 5 years in Connected TV, whether in a sales or client services role
• Clear and deliberate internal communicator, able to manage expectations across multiple internal stakeholders
• Confident and strategic communicator with clients, with the ability to level set expectations and pivot between discussion points with ease and finesse.
• An expert-level understanding of Excel is required
• Experience with The Trade Desk or Amazon DSP is required

Personal Attributes

• A team player who likes working in an ever-evolving industry and environment
• Passionate about account and project ownership
• Acts with positivity, initiative, and confidence
• Relationship builder who understands how to build trust with internal and external stakeholders

Keynes Digital is an equal opportunities employer and welcomes applications from diverse candidates.