Business Operations Lead, Public Sector, WWPS EDU​/SLG​/xTech Operations

Business Operations Lead, Worldwide Public Sector, WWPS EDU/SLG/xTech Operations

Job :  | Amazon Web Services, Inc.

This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. It is a pivotal role that enables significant business impact through direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, operations support, and ensuring data quality.

The role will lead formalization of financial and business reporting for the Education and State and Local Government team within WWPS. It includes being a strategic partner to the sales team, owning requirements for various dashboards, and advising on operational metrics and key performance indicators to support rapid growth of the AWS public sector business.

• Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting
• Provide strategic analysis and year-over-year, quarterly and monthly trend analysis
• Conduct market and industry analysis for education and state and local government markets
• Help author narratives and provide data insights and analysis for Quarterly Business Reviews
• Provide sales operations support to cross‑functional teams across SLG/EDU, including Greenfield Acceleration, Marketplace, Specialists, CSMs and act as primary backup and SME to support field operations analysts during peak seasons
• Own the annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams
• Operate as a strategic partner to the Operations leader for SLG/EDU
• Work closely with Finance to support headcount management

• 10+ years of Microsoft Excel experience
• Bachelor's degree or equivalent
• Experience developing and implementing systems/tools used for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent

• Experience using Salesforce (or other CRM tool) or BI tools
• Experience presenting to senior leadership

USA, TX, Austin - $ - $ USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.