Supervisor Claims - Medical Management Unit

We’re excited you’re considering joining a great place to work.

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

At Texas Mutual Insurance Company, one of the Best Companies to Work for in Texas, we are committed to creating a stronger, safer Texas. We are looking for a dynamic and experienced Supervisor of Medical Management Claims to lead our Austin Corporate Office medical management unit. In this critical leadership role, you will bring medical knowledge and specialized expertise in medical management, and combine these with supervisory skills to oversee the daily operations of claims processing.

Your comprehensive understanding of musculoskeletal injuries, orthopedic conditions, pain management, surgical procedures, diagnostic imaging, pharmacy management, and rehabilitative medicine will be an invaluable resource as it helps the team navigate complex medical management decisions. You will ensure injured workers receive appropriate and quality medical care consistent with the highest standards of workers' compensation best practices. As a leader within our Claims Division, you will collaborate with medical directors, nurse case managers, utilization review professionals, treating physicians, and medical specialists to improve medical outcomes, align unit operations with divisional goals, monitor performance metrics, and enhance programs that promote our mission.

• Manage the daily operations of claim processing following the Texas Workers' Compensation Act, rules of the DWC, and internal procedures.
• Provide guidance to staff regarding claim handling and desired outcomes.
• Recruit, retain, and coach employees.
• Contribute to the development of division goals, procedures, and budgets.

• Bachelor’s degree or equivalent education, training, or experience.
• At least 4 years of experience (Texas preferred) or equivalent education, training, or experience.
• Texas workers' compensation or all lines adjuster’s license.

• Industry‑related designation.

Base Pay Range: $ - $ per year.

Flex‑Hybrid Work Environment:
Texas Mutual’s flex‑hybrid schedule allows you to work remotely and collaborate in the office based on business needs. All employees are required to have Texas residency and travel to their designated office as needed.

• Annual performance bonus and merit‑based pay increase.
• Lifestyle Savings Account ($1,000 per year).
• Automatic 4% employer contribution to retirement plan.
• 401(k) plan with 100% employer match up to 6%.
• Student loan repayment matching in 401(k) plan.
• Three weeks’ time off for vacation.
• Nine paid holidays and two personal days each year.
• Day‑one health, Rx, vision, and dental insurance.
• Life and disability insurance.
• Flexible spending account.
• Pet insurance and pet Rx discounts.
• Free on‑site gym, fitness classes, and health and wellness resources.
• Free identity theft protection.
• Free student loan repayment and refinancing consultation.
• Professional development and tuition reimbursement.
• Employee referral bonus.
• Free onsite snacks.

Texas Mutual Insurance Company is the state’s leading choice for workers' compensation insurance, with over 40 percent of the market. Thousands of Texas businesses rely on us to help them control their workers' comp costs, protect their employees, and ensure their injured workers receive quality care.