Implementation Engineer - Process Focused; Manhattan WMS​/OMS

Implementation Engineer - Process Focused (Manhattan WMS/OMS)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

As a Process-Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You’ll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long‑term adoption.

• Define and map operational workflows for warehouse and order management functions.
• Translate operational requirements into Manhattan Active system behaviors and functional specifications.
• Create detailed process documentation and Standard Operating Procedures (SOPs).
• Partner with Super Users to co‑develop System Work Instructions used during training and post‑go‑live support.

• Provide business input to configuration and development teams during implementation phases.
• Validate system behavior against business requirements through QA and UAT processes.
• Act as an advisor to operational and customer teams during deployment execution.

• Work hand‑in‑hand with Super Users, Deployment Managers, and Training teams to align process and system documentation.
• Serve as a knowledge resource for Manhattan platform capabilities and best practices.
• Ensure process changes are clearly communicated to affected stakeholders.
• Identify process optimization opportunities through data, observation, and feedback.
• Contribute to a centralized process library to support scale and standardization across deployments.
• Leverage Manhattan and Associate tools to continuously optimize warehouse operations and systems.
• Capture and communicate lessons learned to improve future rollouts.

• Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or a related field.
• 4–6 years of experience in warehouse or order management process design and implementation.
• Strong familiarity with Manhattan WMS and/or OMS platforms.
• Experience working in 3PL, distribution, or fulfillment environments required.
• Experience in cross‑functional deployment teams preferred.
• Strong analytical and process mapping skills.
• Excellent written and verbal communication skills.
• Ability to collaborate across technical and non‑technical teams.
• Self‑directed and organized with the ability to manage multiple priorities.
• Experience with documentation tools (e.g., Visio, Lucidchart, Confluence, MS Office).
• Willingness to travel to deployment sites as needed.

• Competitive compensation and travel support.
• Full benefits package including health, dental, vision, and life insurance.
• 401(k) with company match.
• G…