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Production Supervisor
Job in
Austin, Travis County, Texas, 78719, USA
Listed on 2026-06-06
Listing for:
American Reprographics Company
Full Time
position Listed on 2026-06-06
Job specializations:
-
Business
Operations Manager
Job Description & How to Apply Below
The Production Supervisor - Document Scanning & AI Operations is responsible for overseeing high-volume document scanning and digital conversion processes within a secure production environment. This role manages teams of 10-40+ employees per shift, ensuring operational efficiency, quality assurance, and adherence to production deadlines.
The position includes responsibility for emerging technology utilization, including Artificial Intelligence (AI)-enabled document processing, data capture, and workflow automation tools, supporting continuous improvement and innovation in scanning operations.
Essential Functions
Operations & Production Management
* Oversee daily document scanning and imaging operations using production-grade equipment (Kodak, Fujitsu, Canon).
* Ensure achievement of production goals, turnaround times, and service level agreements (SLAs).
* Adjust scanner settings (DPI, contrast, feed controls) to ensure output meets quality standards.
* Monitor workflow to ensure high-volume data processing accuracy and compliance.
* Perform or oversee equipment maintenance, calibration, and troubleshooting.
Artificial Intelligence (AI) & Digital Processing
* Support implementation and daily use of AI-driven document processing, data extraction, and automation tools.
* Monitor performance of AI-assisted workflows to ensure accuracy, efficiency, and compliance standards.
* Partner with leadership to identify opportunities for AI integration and process optimization.
* Ensure proper handling and validation of AI-generated outputs for quality control.
* Prior experience with document scanning and AI-enabled imaging technologies preferred (scanning experience a plus).
Supervisory & Leadership Responsibilities
* Lead, supervise, and develop teams of 10-40+ employees, including temporary staff.
* Provide training, coaching, and performance feedback aligned with KPI-driven performance management.
* Address employee concerns and manage conflict resolution and employee relations issues professionally.
* Promote a culture of accountability, teamwork, and continuous improvement.
* Step into production roles as necessary to support operational needs.
Process Improvement & Quality Assurance
* Identify and implement process improvements, workflow optimization, and efficiency gains.
* Maintain strict adherence to quality control standards and data accuracy requirements.
* Track and analyze production metrics to drive performance improvements.
* Maintain accurate records for timekeeping, productivity, and reporting.
Administrative & General Responsibilities
* Support AIM Center Manager in achieving operational and financial objectives.
* Participate in monthly productivity and profitability reviews.
* Ensure compliance with company policies, safety requirements, and operational procedures.
* Maintain confidentiality and security standards in a restricted-access environment.
Qualifications
Education
* High school diploma or equivalent required
* Associate's or Bachelor's degree preferred
Experience
* Minimum 1+ year of supervisory experience in production, scanning, or industrial environments
* Experience with high-volume document scanning, printing, or data processing operations preferred
* Exposure to AI, automation tools, or digital workflow technologies preferred
* Document scanning experience strongly preferred (scanning experience a plus)
* Experience managing teams of 20+ employees preferred
Knowledge, Skills & Abilities
* Strong operations and project management skills
* Demonstrated ability in team leadership, coaching, and development
* Experience with conflict resolution and employee relations
* Results-driven with experience managing KPIs and productivity metrics
* Knowledge of document imaging, quality control, and data accuracy compliance
* Proficiency in Microsoft Office Suite and Adobe Acrobat
* Ability to interpret technical instructions, SOPs, and operational guidelines
* Strong analytical, problem-solving, and decision-making skills
Core Competencies
* Operations & Project Management
* Artificial Intelligence (AI) Workflow Management
* Team Leadership & Employee Development
* Conflict Resolution & Employee Relations
* KPI-Driven Performance Management
* Process Improvement & Workflow Optimization
* High-Volume Data Processing
* Document Scanning, Imaging & Quality Control
* Data Accuracy & Compliance
Physical Requirements
* Regularly required to stand, walk, sit, talk, and use hands
* Occasionally lift up to 35 pounds
* Requires vision abilities including depth perception and focus adjustment
Work Environment
* Secure production facility with restricted mobile phone access
* Moderate noise level
* Fast-paced, deadline-driven production environment
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