Forward Logistics Analyst

Teamwork makes the stream work. Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

The Supply Chain Operations team plans and drives the manufacturing, shipping, reception, storage, and delivery of Roku’s entire product portfolio. Our logistics team works cross-functionally with planning, factory management, new product introduction and order management to build and ship Roku’s product within the required time frame, and with a laser focus on cost and quality.

The Forward Logistics Analyst at Roku will be responsible for both the operational and analytical foundation of our outbound distribution network — from finished goods inventory at our NA and EMEA distribution centers through to end customer delivery across parcel, LTL, and TL modes.

This role is essential to optimizing transportation spend, inventory accuracy, 3PL and DC performance, and surfacing actionable insights that improve service levels and reduce cost-to-serve. You will own 3PL governance and DC KPI administration, drive serialization and inventory control programs, and partner closely with our Logistics, Supply Chain Planning, and Order Management teams to convert shipment, invoice, and warehouse data into the decisions that move Roku’s product to market.

• Manage inventory control procedures for NA and EMEA distribution sites; conduct system-to-system reconciliation and resolve discrepancies
• Develop and execute scalable cycle count programs across all DCs and lead monthly, quarterly, and annual physical inventory processes
• Administer serialization capture for outbound finished goods and create transfer orders (TOs) to replenish stock without shortages or excess
• Maintain SOX and revenue recognition controls; ensure shipment and inventory transaction accuracy
• Manage and improve Build-to-Customer (BTC) direct partner and customer business operations
• Build/maintain dashboards and reports that track on-time-in-full (OTIF), transit time, cost-per-shipment, carrier scorecard, and DC KPI metrics
• Analyze weekly freight invoice data from CTSI, JIT, and parcel carriers to identify billing exceptions, rate variances, and accessorial trends
• Support carrier RFPs, rate negotiations, and zone-based pricing analysis.
• Query and model shipment and inventory data from Roku’s big data platform (Trino) and Net Suite to support ad-hoc analysis and recurring reporting
• Build cost-to-serve models that quantify the impact of network, mode, and service level changes on total landed cost
• Develop and maintain Power Apps, Power Automate, and SharePoint-based workflows to automate forward logistics processes such as order intake, label generation, and exception management
• Coordinate weekly with carriers, brokers, and the JIT team to resolve outbound shipment exceptions, missed pickups, and service failures
• Document SOPs, identify continuous‑improvement opportunities, and partner with Data Engineering and Analytics to extend logistics data models and self-service reporting

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or equivalent experience
• 3-7 years’ experience in forward logistics, distribution operations, or supply chain analytics (consumer electronics experience is a plus)
• Proven experience with distribution operations, inventory execution, system-to-system reconciliation, and program development
• Working knowledge of SOX and revenue…