SNF Community Relations Director

A GREAT CAREER starts with a GREAT COMPANY!

Apply to join our team of servant leaders today!

* THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.

* We've achieved GREAT PLACE TO WORK status NINE YEARS IN A ROW.

* CAREER DEVELOPMENT. We reward our associates' outstanding work and assist with career development to help fulfill their dreams!

* Faith Driven and Mission-Centered. Our mission "To Welcome, To Care, To Serve" derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another's God-given gifts through service.

* Full Benefits Package & On-Demand Pay available!:
This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, etc, as well as on-demand pay in between paychecks!)

SERVANT LEADERSHIP:

Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living, memory care, and skilled nursing services and the well-being of our residents/patients. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors.

By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.

GENERAL

SUMMARY:

The SNF Community Relations Director is a trusted advisor to potential residents/patients and their families, along with the community  SNF Community Relations Director focuses his/her attention on achieving and maintaining budgeted occupancy, creating public awareness of the community through networking and planning events for hospitals, churches, health professionals and other professional referral sources in the community. The SNF Community Relations Director is responsible for referrals into the community.

ESSENTIAL JOB FUNCTIONS:

* Servant Leadership directs all aspects of decision making, and respects and adheres to sales call, reporting, information submittal, and other potential required deadlines as set forth by the company

* Plans, develops, and executes an active 12-month occupancy development and sales/marketing plan

* Serves as a trusted advisor to potential residents/patients, their families, and the surrounding community

* Conducts a quarterly competitive analysis and maintains a strong knowledge of the competitive market, understanding their services and programs, their unique selling points, and current promotional discounts

* Possesses and maintains a strong knowledge of the community's services, programs, team member's backgrounds, talents, and offerings to be able and share with the outside community and with potential residents/patients and families

* Responsible for handling incoming inquiry calls, leading community Experiences, and establishing detailed follow up steps with prospects and families, including creative follow up and home visits as required to achieve and maintain budgeted occupancy

* Responsible for conducting weekly outside sales calls to referral sources, including medical and business professionals, as required to support a sufficient stream of referred prospects

* Responsible for assisting with planning and hosting events for prospects and occasional referral source events as required to support a sufficient stream of new prospects, and to create opportunity for prospect advancement

* Responsible for clear and frequent communication with team members on upcoming appointments, presentations, Experiences, and events

* Lead the Daily Strategy Meeting utilizing the 10-3-1 / Hot Board

* Responsible for detailed and accurate entry of all prospect, family and referral source communications into Yardi

* Responsible for remaining current on open inventory, pending move-ins and potential move-outs

* Conduct training refreshers and…