Senior Product Manager; Student Safety

Do you want to work hard alongside smart and talented product managers, engineers, and designers every day? Do you excel when you are smack in the middle of a challenging project, thrive when things get complex, and yawn when you don’t have a hard problem to solve? Do you take pride in your ability to create products that deliver real customer value?

Do you have a way of seeing problems in a way that others don’t?

If yes, then join our team as we build awesome software for schools. Our team is the perfect blend of the stability of a larger company with the agility and speed of a startup.

• Manage the entire product life cycle from introduction to growth, to maturity, and back again.
• Bring new products to market while balancing existing ones.
• Set the strategy, vision, and roadmap for your products.
• Practice lean and agile product methodologies: experiment, measure, iterate, and drive outcomes that matter.
• Collaborate closely with cross‑functional teams – engineering, design, data, marketing, and sales – to define requirements, refine priorities, and deliver high‑quality solutions that make a real impact for schools.
• Masterfully communicate product vision and progress to all stakeholders – Product, Engineering, Marketing, Sales, Support, and Leadership – ensuring clear alignment at every level.
• Understand market trends, competitive offerings, and customer feedback to inform roadmap decisions and stay ahead of the curve.
• Have rock‑solid confidence and calmness to lead meaningful, high‑stakes products with grace and conviction.
• Partner with engineering and data teams to translate insights and feedback into actionable improvements and scalable solutions.
• Take full ownership of results from the smallest story to the largest strategic initiative and drive outcomes with confidence and accountability.
• Champion AI‑forward thinking across your product area: actively evaluate and integrate AI/ML capabilities to drive innovation and deliver smarter, more effective tools for schools.

• Have a growth mindset and know what that really means in practice: you seek feedback, learn from failure, and keep raising the bar for yourself and your team.
• Understand markets, competition, and user requirements deeply.
• Are always flexible and adaptable – as you go in and out of full autonomy and then into deep collaboration.
• Relish the opportunity to be an integral part of a team, but also like to roll your sleeves up and do the daily work of building something great.
• Can make quick work of requirements and can get everyone in alignment with meaningful meetings and simple written records.
• Can conduct user story mapping sessions in your sleep.
• Ability to think holistically, in a design thinking and lean fashion, with a sharp eye for detail and consistency.
• Thoroughly believes that the devil is in the details and is confident they can get those details right.
• Are technically fluent: you can converse easily with engineers about APIs, integrations, on‑device agents, and networking, and translate that into clear product direction.
• Are curious, analytical, and data‑informed: comfortable using data to guide decisions, validate direction, and measure outcomes.
• Are obsessed with empathizing with and understanding the customer.
• Can manage and prioritize multiple projects simultaneously, from concepts to deliverables.
• Comfortable with feedback and adapts quickly to changing information.
• Experience working in a deadline‑driven atmosphere.
• Have a proven track record of delivering quality products and features under all circumstances, whether you had 5 months, or 5 days to accomplish the goal.
• Understand how to juggle multiple stakeholder perspectives and personalities with grace and skill.
• Make everyone feel heard and understood.
• Ability to present complex technical information to non‑technical audiences in a way that they will understand.
• A compelling and unique point of view.
• Are AI‑forward: you actively use AI tools in your own workflow, understand how AI/ML features get built, and can identify where AI creates leverage for your products and your team.

• 5+ years experience as a Product…