Business Analyst

Business Change Analyst - 2602817

Education and/or Experience

• High school diploma or general education degree (GED)
• 5+ years of related mortgage experience
• 3+ years of project or change management experience
• Excellent written and verbal communication skills
• Strong listening skills to gain understanding of business needs, communicating to all levels of the organization verbally & written, presenting information, ideas and solutions in an effective manner
• Ability to determine impacted stakeholders, host stakeholder meetings and driving consensus
• Strong conflict resolution skills
• Ability to quickly determine off-track projects and escalation as necessary
• Great analytical, critical thinking and problem-solving abilities
• Ability to effectively work with customers internally & externally
• Strong time management
• Ability to maintain composure and professionalism at all times, including impending deadlines
• Strong adaptability and capability to work in a fast-paced changing environment
• Proficiency with Microsoft Outlook, Teams, Excel, Visio, Word, PowerPoint, Project/Planner

• Bachelor’s degree in Business Administration, Human Resources (HR), Management Information Systems (MIS) or related technical field is preferred
• Certified Change Management Professional (CCMP) is preferred
• Knowledge of DHIFS system vendors is preferred

We offer an excellent benefits package including:

• Medical, Dental and Vision
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation, Sick, Personal Time and Company Holidays
• Multiple Voluntary and Company provided Benefits