CSCD Unit Manager

Job Summary

Performs routine managerial work administering the daily operations and activities of a unit. Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Recommends and initiates changes in office policies and procedures. Provides technical assistance for ITS problems. Functions as liaison internally and to outside organizations for technology and processes. Works under moderate supervision, with latitude for the use of initiative and independent judgment.

This is a job classification within the Management job family. Incumbents in this classification oversee and manage the daily operations of assigned agency units. This classification provides technical assistance to staff and makes decisions on issues of technology. This classification may require work in secure facilities.

• Plans, schedules, distributes and monitors workload. Ensures work is performed in accordance with laws, policies and procedures. Sets priorities on tasks. Oversees functions to ensure work is completed and objectives are met.
• Evaluates, recommends and initiates changes in office policies and procedures. Prepares reports. Assists in analyzing operations. May assist in budget preparation. May require grant writing.
• Provides oversight and guidance to staff and makes decisions on technical issues.
• Provides quality assurance review of documents and programs used by the department.
• Provides technical assistance to department employees for hardware and software used within the department.
• Communicates with other justice organizations, software vendors, county ITS, and anyone else connected to our department through technology.
• Provides data and analysis of data for administration and to answer questions from outside our department.
• Maintains databases, compiles statistics and prepares reports related to work performed.
• Coordinates and assists with IT security, inventory tracking, case management data validation and correction, case management features enhancement, state reporting and data correction, server file management, employee email/file server/software access, website management.
• Uses presentation software to map processes within department.
• Documents ITS procedures.
• Represents the department in coordinating activities with various law enforcement governmental agencies and other agencies. Participates in planning projects. Presents informational programs to community organizations and educational institutions.
• Conducts staff meetings and may chair staff committees. May serve on various task forces or administrative committees as requested by Administration.
• Interviews, trains, manages, develops and evaluates employee performance. Counsels employees as necessary to improve performance. Works collaboratively with Administration regarding personnel issues.
• Performs other job-related duties as assigned.

• Bachelor's degree in Criminal Justice. Experience with Corrections Software Solutions, TDCJ-CJAD processes and the Texas Criminal Justice System.

• OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Valid Texas Driver’s License.

• Bachelor’s in Computer Science.
• 1 year supervisory experience.
• Experience with Texas Legislative procedures.

• Management and supervisory principles, practices and techniques.
• Policies, practices, procedures and legal terminology related to court system.
• Federal, State and Local applicable laws, rules, regulations and applicable community supervision services standards and procedures.
• Standard practices in area of assignment.
• Budget preparation and office management.
• Evidence based practices within Criminal Justice.
• CSS case management system and ISYS/CSTS CJAD data system.
• Microsoft suite of software to include Word, Excel, Access, Visio, and…