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AI-Driven Customer Service Product Manager

Job in Austin, Travis County, Texas, 78716, USA
Listing for: ACL Digital
Full Time position
Listed on 2026-06-24
Job specializations:
  • Business
    Product Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

ACL Digital is looking for an experienced Product Manager to drive innovation in our customer service platform using AI. In this role, you will define the product strategy and roadmap, focusing on AI-powered solutions, and collaborate closely with engineering, design, and operations teams.

The ideal candidate will have a strong background in product management and experience with CCaaS platforms like Genesys Cloud. You will play a critical role in enhancing customer experience through automation and efficient product solutions.

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