Strategic Communications Lead, Center Daring Leadership

We are a hybrid company with a focus on in‑person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.

The Center for Daring Leadership (CDL) is a partnership between Better Up and Brené Brown, focused on bringing the Dare to Lead methodology to large organizations through coaching, facilitation, and curriculum‑based programs.

As a Strategic Transformation Lead within CDL, you’ll drive the change management strategies that turn program launches into lasting organizational shifts. You’ll work directly with senior client leaders — helping them build belief, sustain momentum, and cascade transformation across their organizations. You bring the strategic range to architect a change plan and the communications craft to make every message land. The work is complex, the clients are sophisticated, and the mission behind it is genuine.

• Lead Change Strategy for Enterprise Deployments

• Architect end‑to‑end change management strategies for CDL program launches, ensuring the right people are prepared, aligned, and activated at every level of the client organization.
• Translate complex organizational and leadership challenges into clear, compelling change narratives that build belief and inspire action.
• Map stakeholders and cascade paths, identifying champions and skeptics, and designing strategies that build trust across complex, global organizations.

Design Communications That Drive Transformation

• Develop communications strategies that don't just deliver messages — they shape the story that makes change possible.
• Produce and direct high‑quality deliverables across multiple channels (email, live events, digital platforms, executive forums) with the craft standards and consistency that earns credibility with enterprise clients.
• Equip managers and frontline leaders with toolkits, talking points, and coaching to act as multipliers of the Dare to Lead transformation.
• Develop platform communications that shift participant interactions from transactional to transformational — adapting Dare to Lead principles into messages that resonate with senior leaders and their teams.

Build and Sustain Client Partnerships

• Act as a thought partner, advisor, and trusted presence for CHRO-, CPO-, and L&D-level stakeholders throughout multi‑month program journeys.
• Design account‑specific launch narratives and engagement rhythms that establish belief early and sustain momentum through completion.
• Develop executive‑voiced communications — including ghostwritten messages, talking points, and mid‑program moments — that help senior sponsors show up with credibility and authenticity.
• Partner with CDL account leads to understand the strategic context, cultural landscape, and communication needs unique to each enterprise client.

Build Systems and Infrastructure

• Audit existing CDL communications for effectiveness, usage, and audience fit — and build the benchmarks and feedback loops that will inform future work.
• Create reusable communication frameworks and templates (cascade emails, executive talking points, manager guidance) that can be adapted across clients without feeling off‑the‑shelf.
• Establish listening loops and use real‑time signals to refine messaging and interventions as programs evolve.
• Build the playbook — you'll help define what great looks like within a function that is still taking shape.

• 10+ years of experience in change management, organizational transformation, or human capital consulting — with a track record of leading complex, org‑wide initiatives in large, global enterprises.
• Deep change management expertise — you know the fundamentals of transformation success and can speak fluently to change models, resistance management, and adoption frameworks, whether through formal…