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HR Business Partner - SMB Sales - Austin

Job in Austin, Travis County, Texas, 78716, USA
Listing for: TikTok
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
  • HR/Recruitment
    HR Generalist / Talent Management
Job Description & How to Apply Below
HR Business Partner - SMB Sales - Austin

Responsibilities

About the Team:
We are looking to hire a Human Resources Business Partner to join our growing Global Business Solutions (GBS) human resources team. The GBS is responsible for the revenue growth of the Tik Tok business, and our teams include Sales, Marketing, Ops, Agencies, Partnerships, and Marketing Science.

Tik Tok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, and drive revenue and growth. To help companies achieve their marketing goals on Tik Tok, no matter how big or small, our SMB team combines operational expertise with a customer-centric strategic mindset. You will be doing so by designing and executing scaled sales & service delivery strategies and ensuring that our customers have the right tools and products at their fingertips.

Specifically, you will:

  • Translate business agendas and objectives into a strategic HR roadmap, with supporting initiatives and action plans while garnering support/ownership for that roadmap within the organization.
  • Coach business leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team characteristics.
  • Design, monitor, and measure HR Metrics/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention.
  • Play a role in the design and execution of business restructures, and critical workforce planning initiatives and identify critical succession planning needs.
  • Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; design fit-for-purpose goal-setting agendas including 360 performance evaluations, and oversee the formal performance review and calibration process.
  • Champion HR initiatives to support Diversity & Inclusion throughout the organization including rolling out action plans and guiding leaders regarding mentorship, development, and promotion of diverse employees.
  • Facilitate communication, collaboration, and engagement across all areas of the business.
  • RTO Requirement:
    This role requires 4 days in the office each week. This client group emphasizes the importance of in-person collaboration and cross-functional partnerships, which is why we follow an in-office schedule. Please note that our in-office and hybrid work models are regularly reviewed, and specific requirements may be subject to change.
  • Qualifications

    Minimum Qualifications:

  • 5 years of experience in Human Resources, as an HR Generalist or Human Capital Consultant.
  • 2+ years as an HR Business Partner.
  • Corporate experience in employee relations, performance management, leadership development, organizational design, and general HR program/operations.
  • Demonstrated experience in conducting organizational diagnostics, identifying gaps, and implementing solutions to optimize organizational structure.
  • Proficiency in MS/G-Suite, HRIS, Workday, and other tools.
  • Preferred Qualifications:

  • Direct experience supporting stakeholders and employees regionally and globally.
  • Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Excel, Power BI) to extract insights and drive strategic decision-making.
  • Successful track record of designing and implementing people programs from the ground up.
  • Entrepreneurial mindset, with the ability and willingness to be both hands-on (operational) and strategic.
  • Exceptional communication and presentation skills, with the ability to convey complex information clearly and effectively.
  • Proven ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
  • About Tik Tok
    Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

    Why Join Us
    Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

    We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

    Join us.

    Diversity & Inclusion
    Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and…

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