GM, VAS Partnerships

About Value Added Services

Value Added Services (VAS) extend eBay’s core marketplace experience by adding services that increase convenience, peace of mind, and expertise for our customers. VAS powers a scalable services ecosystem across eBay’s buyer and seller journeys, including offerings such as shipping and logistics solutions, warranties and protection plans, authentication and grading, installation and repair, and other service partnerships attached to items and transactions.

We are seeking a GM of VAS Partnerships to lead the commercial strategy and partner ecosystem for Value Added Services s role reports to the Head of Advertising within the Services Business Unit and will own the end‑to‑end partnerships and commercial model for the VAS portfolio, building and scaling a services ecosystem that delivers tangible customer value while driving incremental GMV and service revenue.

This role sits at the intersection of partnerships, strategy, and P&L ownership. You will be responsible for defining the partner strategy, sourcing and structuring high‑impact deals, managing ongoing partner performance, and collaborating closely with Product, Engineering, Analytics, Finance, Legal, and category teams. You will also work in close partnership with Ads, Services Product, and Focus Categories teams to create integrated commercial offerings and attach services to core experiences.

VAS commercial and partnership strategy: Define a multi‑year commercial strategy for VAS partnerships that is tightly aligned with eBay’s broader Services, Ads, and Focus Categories priorities. Segment and prioritize service domains such as logistics, protection, authentication, installation, and financial services, along with specific partners, based on customer needs, economics, and strategic fit. Develop clear theses on where to build versus partner, where to consolidate versus expand partners, how to differentiate eBay’s services ecosystem in the market, and translate this into a focused roadmap of initiatives with explicit objectives, economics, and timelines.

Partner ecosystem building and deal execution: Source, evaluate, and close high‑impact partnerships with service providers across priority domains and markets to strengthen eBay’s VAS ecosystem. Lead end‑to‑end deal structuring and negotiations, including commercial terms, revenue‑sharing models, incentives, SLAs, data and reporting expectations, and governance frameworks. Partner closely with Legal, Finance, Tax, and Privacy to ensure deals are structured responsibly for sustainable scale, and codify repeatable playbooks and standard frameworks so the team can execute recurring partnership models faster and more consistently over time.

P&L ownership and performance management: Own the commercial performance of the VAS partner portfolio, with accountability for service revenue, incremental GMV, attach rates, and unit economics. Define, track, and report on KPIs across services, partners, and markets, analyzing performance drivers and prioritizing actions that move the most important levers. Continuously optimize economics through pricing, packaging, and yield management, and lead regular business reviews with partners and internal leadership to surface insights, opportunities, and risks with clear recommendations.

Cross‑functional leadership and integration: Work hand‑in‑hand with VAS Product and Engineering to integrate partner services into the VAS platform and buyer/seller experiences in a scalable, high‑quality way. Partner with category and regional teams to tailor VAS offerings to vertical and market needs, supported by the right GTM and merchandising plans. Collaborate with Ads and other Services lines of business to design integrated offerings (for example, Ads + VAS bundles and campaigns) and serve as a key VAS voice in cross‑functional forums that connect commercial objectives with product roadmaps, marketing plans, and operational capabilities.

Team leadership and ways of working: Build and lead a high‑performing VAS Partnerships team that may include partnership managers, commercial managers, and analysts. Establish…