Director, Growth Strategy

Job Description

To support this growth, we’re looking for a Director to join our Channel Management Team where you will own the P&L of one of our largest retail partnerships. You will manage and have accountability for our growth initiatives, profitability initiatives, and account maintenance.

In this high‑visibility position, you will need to: i) partner with the retailer’s cross‑functional teams in planning and implementation; and ii) work in close collaboration with virtually every internal team (Customer Experience, Supply Chain, Product, Marketing, and Finance/Accounting) as well as our parent company, Allstate. With lots of variety in a fast‑paced, entrepreneurial environment you won’t get bored!

This job will require travel to retail partner sites.

• Strategy Development: define the right set of strategies and actions to deliver the performance promises.
• Initiative Planning, Selling into Stakeholders, Implementation, and Monitoring: build selling stories and project manage joint‑growth and profitability initiatives to completion – with stakeholders at the retail partner and internal teams. Ensure objectives remain met/on track.
• Customer
  
  Experience:
  
  understand the retail partner’s path to purchase and post‑purchase experience (including claim filing and service), and then partner with Customer Experience and other teams to deliver the best solutions.
• Retail Execution and Channel Marketing: partner with Retail Execution and Merchandising to increase in‑store customer and Associate awareness. Partner with the retail partner’s dotcom teams to increase online sales.
• Account Support: provide support on a variety of activities such as reporting, content development, event planning, and project management.
• Product and Service Innovations: gain a deep understanding of our business and bring your own ideas to the table.
• Competitive Analysis: conduct analysis and tracking of highly complex, dynamic partner environment to ensure we maintain our competitive advantage.

• Intellectually curious and detail‑oriented, you’re passionate about asking questions, understanding corporate strategy, and doing research.
• Driven to make an impact on the business, you’re scrappy and willing to think outside the box.
• Ambitious, you’ll go above and beyond to get results (and you’re able to motivate others to do the same!).
• You operate both at the strategic and tactical level.

• 7+ years of experience in management consulting, operations management, or business development/account management – especially working for/with retailers, OEMs/manufacturers, or other B2B businesses.
• Experience leading and motivating cross‑functional teams.
• Strong organizational and communication skills, both written and verbal. Experience putting slides together to tell a story.
• Self‑starter who can independently drive projects and initiatives forward, including through problem solving and decision‑making. Comfortable with shifting priorities and ambiguity.
• Advanced user of Excel and PowerPoint. SQL and Tableau experience is a plus (but not required).

• Medical, dental and vision coverage with network optionalityand the abilityto contribute to a savings account (HSA or FSA)
• Up to 4% company match into 401(k) and contributions into your company‑sponsored pension
• $75/monthbudgetto help prioritize your physical wellbeing
• $80/month stipend to subsidizeconnectivitycosts
• Mental healthresourcesincludingfree1:1 therapy, coachingsessionsand digital resources
• Supportive leave policies
• Flexible Time Off Policyinadditionto 9 Company Holidays
• Tuition reimbursement up to $5,250 per yeartofurther your personal educational advancement desires
• Hybrid work arrangements with regular investment in gatheringsandoffsitestoconnect with dispersed team members
• Various corporateperksand discounts

Square Trade estimates the possible base compensation for this role to be in the range: $170K - $210K

The candidate(s) offered this position will be required to submit a background investigation.

All your information will be kept confidential according to EEO guidelines.

Square Trade is proud to be an Equal Employment Opportunity employer. We are committed to…