Contract Specialist

Contract Specialist

Job no. 22-26 | Open until filled | Starting range: $26.11/hour

• Review owner/agent renewal and rent adjustment submissions for completeness and accuracy.
• Identify discrepancies and request additional information as needed.
• Provide clear, well-supported recommendations based on HUD requirements.

• Ensure all processing aligns with current HUD rules and guidance.
• Stay up to date on regulatory changes and apply them to daily reviews.
• Maintain accurate documentation to support compliance and audits.

• Provide professional, responsive support to owners, agents, and HUD staff.
• Communicate decisions and requests clearly, both verbally and in writing.
• Offer guidance to help stakeholders understand requirements and processes.

• Enter and maintain accurate data in SHCC and HUD systems.
• Upload, organize, and archive required documents.
• Identify opportunities to strengthen accuracy and workflow efficiency.

• Manage an assigned portfolio and track all associated deadlines.
• Conduct multi-level reviews to ensure quality and compliance.
• Monitor trends in assigned properties and elevate issues as appropriate.

• At least two years of college;
  Bachelor’s degree preferred or equivalent combination of education and experience.
• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds.
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, Docu Sign, Emphasys ELITE, and Laserfiche).
• Knowledge of HUD programs, regulatory compliance, the affordable housing industry.
• Knowledge of principals and techniques of accounting, budgeting, financing, and mortgages a plus.
• Ability to communicate clearly and concisely, orally and in writing is critical.
• A writing test will be administered as part of the interview process.

• Prior experience reviewing owner/agent contract renewals and rent adjustment requests.
• Experience managing a portfolio of properties and meeting strict HUD deadlines.
• Familiarity with data entry and system management in HUD or housing compliance systems.
• Experience providing guidance or training to property owners, agents, or staff.
• Knowledge of multi-level review processes and quality assurance procedures.

• Paid sick leave, annual leave, birthday leave & federal holidays.
• 100% of employee health insurance premiums paid by the agency.
• Supplemental health, dental, vision, and life insurance options for employees and family.
• Employee Assistance Program.
• Hybrid work schedule available.

EQUAL OPPORTUNITY EMPLOYER