Service Manager - Material Handling Equipment

As a Service Manager at RDO Equipment Co., you’ll lead and develop a team of Service Technicians, manage schedules and workflows, and partner closely with customers to deliver timely, high‑quality service solutions.

We’re dedicated to providing a world‑class experience for customers who perform vital work and rely on support from the RDO team.

• Manage and develop the Service Technician team.
• Oversee work orders and keep schedules on track.
• Assign tasks to the right technicians and ensure smooth workflow.
• Maintain timely, high‑quality service during the repair process.
• Build and maintain strong customer relationships and satisfaction.
• Support team growth, handle issues, and drive a talented crew.
• Communicate clearly in writing and verbally with customers and team members.
• Adapt to a fast‑moving environment where priorities can shift.
• Engage in community involvement events such as food drives and an angel tree around the holidays.

• 24% bonus potential.
• Comprehensive benefits package.
• Open‑door policy and commitment to training.

We support your well‑being and offer a supportive work culture.