Client Manager Home Care

Overview

Client Manager / Personal Care Services

Location:

Austin, TX

Position:
Client Manager

Job

Remote/Virtual Position:
No

Coverage Area:
Austin and surrounding areas

Salary: $50k - $53k / annually

Schedule:

Monday - Friday; 8:00am - 5:00pm

Offers based on experience

We are a purpose‑driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

If you meet these qualifications, we would love to meet you:

• High School Diploma or GED required
• 60 hours or more of college coursework
• 2+ years of supervisory experience in a healthcare facility, agency, or community‑based setting
  • (We’re flexible: 1 year of leadership experience + 30 hours of college credit can substitute.)
• Home care, caregiving, or staffing experience preferred.
• Strong communication, organizational, and problem‑solving skills.
• Must have valid driver’s license, reliable transportation, and auto insurance.
• Bilingual skills a plus, but not required.

As a Client Manager, you will:

• Receive and conduct client intake and assessment and periodic visits to clients’ locations.
• Manage team of Caregivers, including interviewing, hiring, orienting, training, performance evaluations, and coaching.
• Supervise client services to ensure client needs are successfully met and plan of care is being followed to company standards.
• Maintain client information in Vivid Care system, including inputting client information, tracking insurance, and contract authorizations.
• Coordinate requests for home care services and initiation of care, gather necessary case information, check caregiver availability, and schedule initial caregivers based on case requirements and availability.
• Cultivate new and existing relationships with current referral sources in partnership with sales team.

Caring for others starts with caring for you. We’re committed to fostering a purpose‑driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well‑being.

• Medical, dental, and vision coverage
• Paid time off and paid holidays
  
  Professional development opportunities
• Company‑matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app
• Programs to celebrate achievements, milestones, and fellow employees
• Company store credit for your first Accent Care‑branded scrubs for patient‑facing employees
• And more!

You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.