Assistant General Manager -Seaholm

Assistant General Manager

Action Property Management is seeking an Assistant General Manager to support the General Manager in leading operations at Seaholm Residences, one of Austin's premier luxury high-rise communities. This is an outstanding opportunity for a motivated leader who is ready to make an impact while growing their career with an industry-leading management company.

• Administrative:
• Manage office operations, including correspondence, scheduling, and supply orders.
• Assist with board and annual meeting preparations, including agendas, notices, reports, and minutes.
• Maintain vendor files, insurance certifications, and compliance records.
• Update association profiles, calendars, contracts, website, and communication platforms.
• Process electricity charges and coordinate billing with Accounts Receivable.
• Support the GM with Action List updates and other tasks as assigned.
• Architectural Review:
• Liaise with the Architectural Review Committee, schedule meetings, and take minutes.
• Communicate with homeowners regarding construction approvals, monitor progress, and handle deposits/refunds.
• Coordinate inspections and sound testing as needed.
• Member Services/Hospitality:
• Address resident concerns and complaints.
• Issue access devices and assist new owners with registration.
• Supervise, train, and schedule front desk and access control staff.
• Provide backup support for front desk staff when needed.
• Accounting:
• Process accounts receivable and service charge forms.
• Review and approve invoices and follow up on past-due balances.
• Prepare the monthly Delinquency Report.
• Miscellaneous:
• Serve as Manager on Duty in the GM's absence.
• Conduct routine inspections of common areas and create work orders as needed.
• Review daily reports and ensure proper filing and distribution.

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent. Bachelor's degree in hospitality, business administration or a related field preferred.
• Minimum of 3-5 years of relevant experience with at least 2 years of supervisory experience in property management, and or hotels. Luxury experience preferred.
• Software Proficiency:
  Utilizes Microsoft Word, Excel, PowerPoint, and other PC-based programs for daily duties.
• Communication:
  Excellent verbal and written communication.
• Adaptability:
  Responsive, flexible attitude with an eagerness to take initiative.
• Project Management:
  Ability to plan, organize, and prioritize responsibilities to meet deadlines.
• Teamwork:
  Ability to work effectively in a team environment and build strong relationships with others.
• Board Meetings:
  Must attend board meetings as needed.

• Action Property Management is committed to attracting and retaining the best talent in the industry
• Proudly certified as a Great Place to Work® in 2025
• Rated 4.0 stars on Glassdoor — Check out our reviews here

• Comprehensive health benefits and paid time off package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence

$75,000 - $95,000 a year

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.