Security Systems Coordinator

Property Management Technical Administrator

About Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs:
Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51‑acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5–10 years.

At Community First! Village, the Neighbor Care department has the privilege of walking alongside our neighbors – providing opportunities for them to settle, cultivate, and care for themselves and others in this unique community home to formerly chronically homeless individuals.

As a part of the Neighbor Care team, the Property Management team is animated by a vision to empower neighbors into a lifestyle of accountability, goodness, and mutual respect in order to create a peaceful and healthy community.

The Property Management Technical Administrator plays a key role in supporting the technical systems and operational infrastructure that help keep the community safe, secure, and operating effectively. This position manages access control, security camera systems, incident reporting workflows, and technical documentation while partnering with internal departments, vendors, and law enforcement to support day‑to‑day property operations.

This is a full‑time, non‑exempt position reporting to the Property Manager. Some nights and weekends may be required, including participation in a regular on‑call rotation to respond to after‑hours emergencies. The Property Management Technical Administrator will office at Community First! Village located at 9301 and 9116 Hog Eye Road, Austin, TX 78724.

• Incident Reporting, Compliance & Documentation
  • Review incident reports, identify high‑priority items, and coordinate follow‑up actions based on severity and community impact
  • Organize and participate in incident review sessions in partnership with the Assistant Property Manager
  • Process video requests, incident report forms, and related documentation, ensuring accuracy, proper storage, and timely follow‑up
  • Generate lease violations when appropriate, ensuring documentation aligns with policy
  • Prepare evidence packets for eviction court, including incident reports, supporting documentation, and video evidence as needed
  • Coordinate with the Travis County Sheriff’s Department to securely share evidence and maintain thorough incident‑related records
  • Review incident reports related to housing inspection violations, prioritizing safety concerns
  • Identify staff‑related incidents and route documentation to the Assistant Property Manager and People Operations Team.
  • Support follow‑up related to neighbor incidents, including information gathering and lease expectation reinforcement
• Access Control, Security & Technical Systems
  • Assist in operating and maintaining access control systems across all phases, including gates, programmable locks, RFID badges, LPR access, and related credentials
  • Issue, audit, update, and deactivate credentials for staff, neighbors, missionals, vendors, and contractors
  • Maintain accurate logs of credential issuance, access changes, parking passes, and vehicle registrations
  • Coordinate with Property Management, IT, and external vendors on equipment maintenance, repairs, and replacements
  • Monitor camera systems to support community safety and incident documentation
  • Review and retrieve camera footage in response to reported incidents and internal requests
  • Conduct routine audits of camera coverage and coordinate repairs or vendor follow‑up as needed
• Administrative Support & Cross‑Functional Collaboration
  • Maintain organized physical and digital filing systems for all Property Management records
  • Support the preparation and delivery of lease‑related notices and…