Development Specialist, Operations, Texas Performing Arts

Job Posting

Title:

Development Specialist, Operations, Texas Performing Arts

Texas Performing Arts

All Applicants

40

Exempt from FLSA

Immediately

Expected to Continue

UT MAIN CAMPUS

About Texas Performing Arts

Texas Performing Arts at the University of Texas at Austin (TPA) is the nation's largest and most active university-based performing arts center by annual attendance, budget, and number of events. Both an anchor institution in Austin's arts landscape and a nationally significant presenter, TPA operates venues on the University of Texas at Austin campus including Austin's largest theater, Bass Concert Hall.

Its presenting includes Broadway in Austin; an international season of dance, theater, and music; and the Texas Welcomes series of national touring artists. Education is at the core of TPA's programs, which serve more than 30,000 K-12 students and the 55,000 students of UT Austin.

TPA employees receive UT Austin's outstanding benefits package,including:

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays
• Other services and perks

The Development Specialist, Operations, provides administrative support for Texas Performing Arts' Development activities. This position is responsible for administrative aspects financial tracking and reporting, data management, Texas Inner Circle (TIC) membership support, and project administration.

Through effective and efficient management of development operations, the Development Specialist, Operations, enables Texas Performing Arts to exceed its fundraising goals and sustains a vibrant center for artists, audiences, and students.

• 1. Financial Tracking & Reporting:
  • Lead on all Development department gift processing, coordinating with TPA Business Office and UT Gift Operations teams
  • Implement and manage donor acknowledgements (for donors below $50K) Lead on Development department financial and data reporting
  • Track and manage departmental pledge tracking and departmental finances (monthly, quarterly, annual)
  • Track Membership and Annual campaigns (post-report and list pulls); serve as lead for membership auto-renewal and gift processing for twice-annual campaigns
  • Serve as department lead for donor stewardship and implement annual stewardship activities for donors under $50K)
  • Contracts POC for department (including corporate & UBIT support)
• 2. Data Management:
  • Lead on database and CRM management across internal and external platforms, including Paciolan, Salesforce, and VIP
  • Ensure clean, accurate donor data at all times
  • Manage prospect research for members and performance ticket holders
  • Manage donor credit lines across all donor levels and programs, serving as cross-departmental lead and coordinating with external and internal constituencies to ensure accurate donor credits across all communication channels.
• 3. Texas Inner Circle Membership Support:
  • Implement all membership gift processing procedures
  • Support membership campaign communications and program expansion, including annual acquisition mailing, renewals, and regular membership communications
  • Communicate with Texas Inner Circle members, providing exceptional customer service and building strong relationships with key members and donors
• 4. Project Administration:
  Provide administrative support for department-wide initiatives Manage grant timelines, as appropriate
• 5. Consistently advance Texas Performing Arts' goals of expansive and innovative programming, educational impact, and worldclass facilities & experiences across all defined responsibilities and other duties as assigned.

• A Bachelor's Degree.
• At least three years of work experience in development, nonprofit management, administrative assistance, special events, or a related field.
• Stellar writing and communication skills.
• Demonstrated proficiency in Word, Outlook, and Excel;
  Slack;
  Zoom.
• Demonstrated experience with data entry and database management.
• Proven ability to effectively maintain productive relationships and deliver valued services to multiple stakeholders with different requirements.
• Demonstrated positive attitude, flexibility with working assignments, and a willingness to learn and adapt.
• Self-starter and problem solver.
• Successful in collaborative team environments.
• Superior organizational skills and demonstrated ability to handle multiple tasks and deadlines in a fast-paced environment.
• Proven ability to identify needs and make appropriate decisions while working independently.
• Excellent customer service skills with experience maintaining customer focus and implementing continuous quality improvements.
• Must maintain strict confidentiality related to donors, clients, staff, and other organizational information.
• Demonstrated understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of…