Vice President, Technology Partnerships

Role Overview

Commerce is seeking a strategic Business Development leader with a strong product‑centric mindset and proven dynamic leadership skills to serve as VP, Technology Partnerships. The role sits at the critical intersection of our product roadmap and partner ecosystem. You will own the strategy and execution for our technology partner program, app marketplace, and strategic embedded partnerships (payments, shipping, tax, etc.), as well as agentic, media, and marketplace platforms.

Strategy & Ecosystem Growth

• Define, build, and continuously refine the global technology partnership roadmap to align with corporate growth objectives and evolving market dynamics.
• Identify, evaluate, prioritize, and onboard key technology alliances, ISVs, embedded service providers (payments, shipping, tax, etc.), agentic platforms, media partners, and marketplace platforms.
• Recruit, negotiate, and onboard strategic partners that unlock new distribution channels and revenue streams.
• Negotiate complex, high‑value strategic partnership agreements with strong commercial terms and scalable ROI.
• Design and evolve the Technology Partner Program, including recruitment, onboarding, quality standards, enablement, and joint go‑to‑market initiatives.
• Represent Commerce at industry events and conferences, building brand awareness and establishing thought leadership within the partnership ecosystem.

Product & Technical Integration

• Partner closely with Product and Engineering Leadership to influence the product roadmap using partner insights and ensure seamless third‑party integrations, robust APIs, and outstanding developer experience.
• Oversee the product roadmap for partnership‑driven features, balancing partner needs with internal priorities.
• Establish technical standards, governance, security, and quality controls for all partner integrations.
• Drive continuous improvements to partner experience, documentation, integration readiness, and platform capabilities.

Scaling High‑Impact Partnerships

• Lead growth of technology, payments, agentic, and embedded partnerships that increase portfolio differentiation, merchant value, attach rates, and Partnership & Services Revenue (PSR).
• Relaunch and optimize the strategy for the app marketplace to become a thriving, high‑quality ecosystem.
• Build and maintain a healthy, engaged partner ecosystem with clear metrics for integration quality, adoption, performance, and reliability.
• Collaborate cross‑functionally with Product, Engineering, Professional Services, and Sales to accelerate partner‑driven innovation and successful merchant outcomes.
• Track, analyze, and report on partnership performance metrics and KPIs to measure success and identify areas for improvement.

Leadership & Team

• Build, lead, and develop a high‑performing global business development team responsible for technology/ISV alliances, app marketplace, and related functions.
• Foster a culture of accountability, collaboration, and excellence with clear metrics, cadences, and ownership.

Success metrics include an expanded and high‑quality technology, payments, and agentic partner ecosystem that measurably increases product stickiness, attach rates, and differentiated merchant outcomes; a successful relaunch and growth of the app marketplace with strong adoption and positive partner/merchant feedback; growth in Partnerships & Services Revenue (PSR) and overall ecosystem contribution; high partner satisfaction, integration quality, and implementation consistency; and a strong, engaged global team delivering consistent results.

• 15+ years of experience in product business development, technology partnerships, and ecosystem building, ideally in SaaS, commerce, or platform companies.
• Proven product‑centric leader with deep understanding of how partnerships can shape and accelerate product roadmaps.
• Demonstrated success building and nurturing executive‑level relationships with technology partners, ISVs, and platforms, then translating them into concrete joint plans, seamless integrations, predictable execution, and measurable business outcomes.
• Strong understanding of SaaS economics, ecommerce implementations, integration…