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Scaled Operations & Escalations Lead – Equity-Eligible
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-30
Listing for:
Cedarparktexasedc
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Cedarparktexasedc is seeking a Success Operator in Austin, Texas. The role focuses on ensuring a seamless experience for Scaled customers on Rippling, managing complex account scenarios, and leading internal project management efforts to resolve issues swiftly.
You will proactively monitor account health and facilitate engagement to improve customer experiences. The ideal candidate will have 3+ years in customer-facing roles, strong project management skills, and an ability to communicate effectively across teams.
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