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Strategic CX Lead for Growth Accounts

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-02
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below

Jobtailor in Austin, TX seeks an experienced Customer Success Manager to lead the customer lifecycle—from sales alignment to onboarding, adoption, and growth. You will oversee onboarding for strategic accounts and coordinate with internal technical teams and customer-side stakeholders to ensure a seamless process.

In this role, you will act as the SME for assigned accounts, build strong multi-threaded relationships, monitor health, and drive customer satisfaction.

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