Operations Manager

Description

Job Title:

Workplace Operations Consultant

Workplace Operations Consultant 6-Month Contract

Location:

Austin TX 100 Onsite Monday-Friday

Contract Duration: 6 Months

Description

The Places Team is seeking an experienced proactive Workplace Operations Consultant for a

6-month contract to support and optimize the physical operations of our regional hub. In this

project-based consulting role you will be a key operational driver for maintaining a smooth

welcoming and highly functional workspace.

As a dedicated partner you will focus on executing local vendor services refining site

processes and supporting physical event setups. In this capacity you will operate as a

collaborative peer-level partner alongside our existing onsite Places team members and

interface with cross-functional departments-such as IT physical security and legal-to

support local compliance safety drills and emergency preparedness.

Core Responsibilities

1. Janitorial amp Porter Services Coordination

● Vendor Accountability amp Daily Site Readiness:
Serve as the primary onsite point of

contact for external cleaning and porter service vendors coordinating daily walkthroughs

to ensure conference rooms common areas and community zones meet established

quality and cleanliness standards.

● SLA Tracking:
Monitor janitorial service deliverables against vendor service level

agreements SLAs and escalate service gaps to the Regional Manager.

2. Workplace Process Improvements

● Operational Documentation:
Produce and maintain comprehensive documentation for

day-to-day local workplace operations to ensure operational consistency and business

continuity.

● Workflow Efficiency:
Assess and streamline site operational workflows optimizing local

ticketing procedures e.g. Jira Service Now and inventory management to improve

overall efficiency.

● AI Process Integration:
Leverage AI tools and automation solutions to optimize daily

administrative workflows streamline ticketing processes and accelerate documentation

drafting.

● Space Optimization:
Continually assess and optimize local space utilization to support

hybrid work dynamics seating configurations and future workplace planning.

● Metrics amp Reporting:
Expand on existing workplace metrics tracking and reporting on

facilities ticket-resolution times occupancy data and service deliverables to support

data-driven decision-making.

3. Onsite Event Coordination

● Local Event Logistics:
Provide end-to-end operational support for onsite events team

onsites executive visits and cultural moments.

● Cross-Functional Alignment:
Partner directly with the Global Events amp Experiences team

and designated local event Points of Contact POCs to handle seating configurations

catering setups building access and physical requirements for office gatherings.

Requirements

● Professional

Experience:

5 years of hands-on experience in facilities coordination

corporate operations or premium hospitality services preferably within a fast-paced

corporate environment.

● Vendor amp Project

Skills:

Strong in coordinating external vendor services

specifically janitorial facilities or catering and managing deliverables.

● Process Mindset:
Proven ability to analyze physical operational setups identify

inefficiencies and execute practical process improvements.

● Collaboration Style:
Exceptional communication and interpersonal skills with a track

record of working effectively as a collaborative partner in peer-level team environments.

● Technical Proficiency:
Comfortable using Google Workspace workplace ticketing

systems event coordination tools and modern AI productivity utilities.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $45.00 - $61.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax…