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Principal PM: AI-Driven CRM & Sales Systems
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-13
Listing for:
Zendesk, Inc.
Full Time
position Listed on 2026-08-13
Job specializations:
-
Business
CRM Systems & Management -
IT/Tech
CRM Systems & Management
Job Description & How to Apply Below
Zendesk, Inc. is seeking a Principal Product Manager for CRM & Sales Systems to own the vision, strategy, and multi-year roadmap for the foundational sales technology stack.
You will partner in a critical triad with the CRM Architect and CRM Platform Tech Lead to transform business requirements into a world-class AI-enhanced CRM experience, empowering global revenue teams. With 8+ years in Product Management and deep GTM/CRM expertise, you will drive adoption, surface insights, and align
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