Senior Product Manager

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The Senior Product Manager is a strategic individual contributor within the HID IAM Authentication Business Unit, responsible for the strategy, roadmap, and execution of assigned authentication solutions. Acting as the general manager for their product area, this role defines market positioning, prioritizes product investments, and delivers measurable business and customer outcomes. The Senior Product Manager identifies opportunities to drive growth, adoption, portfolio attach, and competitive differentiation while balancing customer needs, technical feasibility, and commercial impact.

The role partners closely with Engineering, Product Marketing, Sales, and Technical Services to ensure strong alignment and disciplined execution. Within a SAFe and Lean Portfolio Management environment, the Senior Product Manager contributes to Epic development, Lean Business Cases, PI planning, and product lifecycle management.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

HID Global IAM products protect more than 85 million user identities.

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged accessenvironmentsand drives the need to expand implementations with our industry-leading digital certificates andPKIaaSsolution to manage them at scale.

• Owning and managing the product vision, strategy, roadmap, and lifecycle for assigned authentication solutions.
• Translating customer needs, market trends, regulatory requirements, and competitive insights into prioritized product requirements, backlogs, and release plans.
• Defining clear product requirements, user stories, acceptance criteria, and desired outcomes to guide Engineering delivery.
• Leading product participation in PI Planning and maintain alignment among roadmap priorities, delivery plans, and business objectives.
• Establishing and maintaining customer and stakeholder feedback loops to inform product decisions and roadmap refinement.
• Defining, monitoring, and reporting key product performance indicators, including revenue, adoption, customer value, portfolio attach, and market performance.
• Coordinating launch readiness and go-to-market execution with Product Marketing, Sales, Technical Services, and other cross-functional teams.
• Representing the product in customer engagements, executive reviews, internal planning forums, and relevant industry discussions.
• Identifying product risks, dependencies, and performance gaps, and driving appropriate actions to address them.
• Owning the overall performance and lifecycle of assigned authentication solutions, from market assessment and concept development through launch, growth, optimization, and end-of-life planning.
• Developing product strategies and investment recommendations that support business unit growth, customer value, and portfolio differentiation.
• Leading the development of Epics and Lean Business Cases within the SAFe and Lean Portfolio Management framework.
• Maintaining a strong understanding of customer needs, market dynamics, regulatory developments, and trends across authentication, identity security, and passwordless technologies.
• Partnering with Engineering, Product Marketing, Sales, Technical Services, and other stakeholders to drive product adoption, portfolio attach, customer expansion, and commercial success.
• Evaluating product performance, risks, dependencies, and market opportunities, and recommending strategic or corrective actions as needed.
• Providing clear, data-informed product recommendations, business updates, and investment priorities to business unit leadership through the…