Senior Contract Manager

Senior Contract Manager

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Contract Manager to join our team in Austin, Texas (US-TX), United States (US).

NTT DATA is seeking a proven Senior Contract Manager with strong private cloud delivery experience and a demonstrated record of success supporting public sector and government contract environments. This role will provide contract leadership, governance, and delivery oversight for private cloud services while coordinating across customers, internal delivery teams, vendors, and partners. The Senior Contract Manager will also track licensing, warranty obligations, contract extension deadlines, renewals, and related deliverables to support timely decision-making, compliance, and successful execution.

Location:

Austin, TX (Hybrid)

Job Overview:

NTT DATA is seeking a passionate and experienced Senior Contract Manager with government contractor, private cloud, and customer-facing delivery experience. The role will support strategic contract execution, private cloud service delivery, customer engagement, financial and operational tracking, and alignment with public sector contract requirements. The Senior Contract Manager will work closely with the Account Manager and the customer to maintain alignment on priorities, contract performance, service expectations, risks, and renewal planning.

The Senior Contract Manager will serve as a player/coach, helping establish contractual alignment, delivery governance, and contract management discipline across the professional services team. This role reports directly to the Account Sr. Director and will be based in Austin, TX, with an expectation to work from the NTT DATA office two to three days per week and participate onsite in customer meetings as needed.

In this role you will be responsible for:

• Provide leadership, oversight, and management of customer-facing private cloud and public sector contract delivery to ensure performance against contract, service, schedule, cost, risk, and project requirements.
• Manage all aspects of contract management from planning through execution while working closely with the Account Manager, customer, stakeholders, vendors, and delivery teams to achieve program goals and contract objectives.
• Monitor and manage activities throughout the contract lifecycle, including deliverables, change orders, contract modifications, renewals, extensions, warranty obligations, licensing requirements, and compliance milestones.
• Analyze business, operational, and customer requirements and translate them into actionable contract delivery plans, implementation activities, and measurable outcomes.
• Coordinate cross-functional interactions with NTT DATA teams, including Product Management, Customer Support, Cloud Operations, Procurement, Finance, Legal, and Delivery Operations, to drive successful private cloud contract delivery.
• Plan and facilitate weekly, monthly, and quarterly leadership reviews focused on contract status, private cloud service performance, schedule, cost, risk, licensing, warranty, renewal, and extension readiness.
• Coach project leaders and delivery teams on contract management fundamentals, government contractor expectations, private cloud delivery governance, customer communications, and contract compliance practices.

Required Experience:

• 5+ years of experience working within public sector, state and local government, or federal government services environments.
• 5+ years of public sector or government contractor IT program, contract, or delivery management experience with a proven record of success working across teams, vendors, and multiple stakeholder groups.
• 5+ years of direct client engagement experience supporting end-to-end implementations, contract delivery, renewals, service governance, and customer executive communications.
• 7+ years of experience interpreting trends, risks, and data to develop effective strategies that support contract performance, private cloud delivery, renewal planning, warranty…