Principal Product Manager, US

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs.

Partly is connecting the world's parts, and we're doing that by building the AI infrastructure layer for the global repair industry, starting with the $2tn automotive market. Our frontier model, Interpreter, is the world's first AI purpose-built to understand vehicle damage and the parts needed to fix it. Thousands of businesses across the global repair supply chain already rely on it.

Founded by ex-Rocket Lab engineers, we've tripled in size in the last 18 months and have recently raised a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, Tik Tok, Spotify) and including Blackbird Ventures (Canva, Culture Amp etc.), WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree, and Ecliptic Venture Capital. We're headquartered in Austin, with offices in New Zealand and London.

We're continuing to build a world-class team ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built, and our values are lived throughout every experience.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

Repairers are the demand engine of the Partly network—and this role owns their entire experience on it.

That experience spans a lot of ground. Today, repairers navigate fragmented tools, manual processes, and disconnected workflows across estimating, procurement, and invoice reconciliation. They're under constant time pressure, often aren't highly technical, and operate within rules defined by the insurers funding the work. The gap between how this works today and how it could work—with Partly as the connective tissue—is exactly what this role exists to close.

As Principal/Staff Product Manager, Repairer Experience, you'll own the end-to-end product experience for repairers across all of Partly's markets: the Repair App, Mobile App, and the integration surfaces that connect Partly to the broader repair ecosystem. More than owning interfaces, you'll be accountable for the total value repairers get from Partly—and for the adoption, engagement, and automation outcomes that prove it.

This is a full-ownership role. You're the single accountable owner for how well Partly works for repairers—from the moment they onboard to the moment a repair order is complete.

The core challenge is progressive automation. Partly's long-term value isn't delivering a better UI for the same manual work - it's eliminating the manual work altogether. Your job is to design the path from today's workflows to AI-powered experiences that automate more over time, earning trust incrementally at every step.

You'll be joining at an inflection point. AI-assisted development and agentic workflows are dramatically compressing product discovery and delivery cycles. The best PMs we know aren't waiting for engineering capacity to test an idea- they build rapid prototypes themselves, deploy them, read the signals, and make decisions within days. We're looking for someone who's already working this way—or actively building toward it.

End-to-End Repairer Experience

Own the complete repair workflow across every repairer persona—estimators, parts managers, and accounting teams—and every Partly surface, including the Repair App, Mobile App, and future interfaces.

Key metrics: NPS, time-to-value, time…