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Senior Customer Success Lead — End-to-End Project Ownership
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Listing for:
ICON
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
ICON is seeking a Senior Customer Success Manager to own relationships with Titan customers from onboarding through active project support, based at our Austin campus. You will be the primary contact, guiding a multi-stage journey to successful 3D construction printing projects.
In this role, you will build scalable CS processes, coordinate with Sales, Training, Design, and Operations, and develop dashboards to track account health.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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