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Senior Digital CSM — AI-Driven, Scale Success & Renewals
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-22
Listing for:
SailPoint
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
SailPoint is seeking a Digital Customer Success Manager (Scale Risk Advisor) to support customers through AI-assisted, digital-first engagements. You will monitor signals and drive proactive outreach, while collaborating with Sales, Renewals, Support, and Services to improve health and renewals.
The role emphasizes data-driven decision making, concise communication, and the ability to guide customers toward measurable outcomes without quota pressure.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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