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Senior Customer Success & Operations Lead
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-23
Listing for:
Industrious Ventures
Full Time
position Listed on 2026-08-23
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
ICON is seeking a Senior Customer Success Manager to own end-to-end relationships with Titan customers, from onboarding to active project support, based at the Austin, TX campus. You will serve as primary contact and drive cross-functional handoffs across Sales, Training, Design, and Operations to ensure successful project delivery.
You will help build scalable CS processes, tools, and dashboards, leveraging AI to organize data and generate insights for leadership.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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