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Enterprise SaaS Customer Success Leader
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-26
Listing for:
Segment (Twilio)
Full Time
position Listed on 2026-08-26
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Smartsheet is seeking a Sr. Customer Success Manager to oversee a portfolio of large enterprise accounts, drive adoption, retention and expansion, and serve as the primary guide for customers to realize value from Smartsheet.
You will onboard enterprise customers, conduct strategic reviews, collaborate with Sales and Professional Services, and advocate for product enhancements while working remotely from the Eastern US territory.
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