Agentic Commerce Senior Manager | Industrial

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Overview   

We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs, distributors, and industrial services organizations adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems increasingly influence how products, parts, services, and solutions are discovered, evaluated, specified, and transacted.

As industrial buying journeys evolve beyond traditional sales channels, organizations must rethink how their specifications, product content, pricing logic, aftermarket services, channel relationships, platforms, and data are structured to   operate   within AI-driven and ecosystem-based environments. This Senior Manager will translate strategic vision into actionable programs, commercial value cases, and   implementation   roadmaps that modernize how industrial companies compete in agent-mediated buying journeys.

You will serve as a senior client-facing leader and lead multidisciplinary teams across strategy, digital experience, content, platform integration, data, sales, and account teams. You will help clients improve how their products, services, and commercial propositions show up across search, AI interfaces, procurement workflows, dealer ecosystems, and partner platforms, while building the operating and technical readiness   required   for scalable agent interaction.

The ideal candidate combines deep industrial or manufacturing   expertise , digital and commercial strategy experience, strong program leadership, and an understanding of how AI and agent-based experiences are reshaping complex B2B buying journeys.

Job Responsibilities   

Agentic Commerce Strategy & Transformation Leadership

+ Lead major work streams that map how industrial buyers, fleet operators, dealers, and procurement teams navigate agent-influenced journeys across discovery, TCO comparison, specification evaluation, RFQ, purchase, service, and renewal.

+ Identify   where agent mediation creates friction, risk, or competitive advantage, and redesign journeys, propositions, and operating models around the emerging behavior rather than defending legacy channels.

+ Translate emerging agentic commerce trends into industrial use cases, GTM plays, investment priorities, commercial value cases, and executable transformation roadmaps.

+ Advise senior client leaders on how to   compete across direct , dealer, distributor, marketplace, and procurement ecosystems as buying decisions become increasingly AI-mediated.

Digital Experience & Discoverability

+ Lead initiatives that   improve how   industrial products, aftermarket services, and commercial propositions are discovered, interpreted, compared, and engaged across digital and AI-enabled environments.

+ Define strategies to improve discoverability across search, conversational interfaces, procurement platforms, partner ecosystems, and industrial marketplaces.

+ Guide   content , UX, product, and platform teams in structuring experiences for both human decision-makers and machine interpretation.

+ Oversee optimization of product pages, service journeys, specification content, and digital experiences to strengthen visibility, trust, and conversion.

Agent Communication & Execution Readiness

+ Define the commercial and technical strategy   required   when agents expect real-time answers on pricing, availability, lead times, delivery commitments, service coverage, and contract terms.

+ Position agent readiness as a competitive requirement for winning agent-mediated evaluations, not solely a data engineering task, and quantify where slow, incomplete, or inconsistent commercial data weakens client performance.

+ Partner with engineering, product, data, and platform leadership to define integration approaches and expose endpoints across catalog, pricing, quote, availability, fulfillment, entitlement, and service workflows.

+ Lead development of scalable frameworks for AI-assisted quoting, purchasing, renewal, parts ordering, and service transactions.

Monitoring, Trust & Technical Governance

+ Establish structured data quality, monitoring, and governance frameworks across product, parts, service, pricing, contract, and dealer information.

+ Identify   gaps affecting citation eligibility, recommendation logic, specification matching, comparison outcomes, or transaction reliability.

+ Define governance standards for structured updates…