PTS Ambassador Assistant Supervisor

• Competitive health benefits

PTS Ambassador Assistant Supervisor

Parking and Transportation Services

All Applicants

24

To Be Determined at Offer

Ongoing

Expected to Continue

AUSTIN, TX

UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus.

This assistance includes jump-starts and opening vehicles for those locked out. For more information on UT Parking and Transportation Services, please visit: https://parking.utexas.edu/.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs:
  Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through Linked In Learning plus professional conference opportunities
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff
• Free rides on all UT Shuttle and Austin Cap Metro buses with staff
• For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

Must be authorized to work in the United States for any employer without sponsorship.

To supervise and support the Student Ambassadors as they promote campus safety mobility initiatives. Assistant Supervisor will coordinate Student Ambassadors in their mission to educate the campus community about new safety protocols, promote responsible riding, and support a safer environment for pedestrians and riders. Assistant Supervisor will supervise the weekend Shop Shuttle program.

• Responsible for the daily operations of the Ambassador program. Supervise assigned employees. Provide guidance to assigned staff on campus mobility safety rules, protocols, and customer service skills. Assist in resolving any issues.
• Oversee the setup, takedown, and inventory of all equipment and materials needed.
• Answer questions and help educate the public. Encourage following safety guidelines in a respectful, non-confrontational manner.
• Run Qualtrics report to obtain roster for weekend Shop Shuttles.
• Supervise Shop Shuttle by handing the roster, keys to vehicles, and cell phones to staff and collect them when finished.
• Share feedback, common questions, or recurring concerns with the program.
• Help identify high-traffic or high-confusion areas where additional messaging may be needed.
• Run or attend required training sessions and team check‑ins.
• Prepare reports regarding operation and status of area or responsibility.
• Other related functions as assigned.

• A high school diploma or GED.
• A…