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AI Adoption & Success Architect
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-07
Listing for:
Zendesk, Inc.
Full Time
position Listed on 2026-09-07
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Zendesk, Inc. seeks a senior customer success leader to accelerate AI adoption and deliver measurable business impact for strategic customers. You will own multi‑year AI roadmaps, align cross‑functional teams, and drive adoption that protects renewals and fuels expansion.
You will partner with executives to shape AI strategy, coordinate product, services, and engineering efforts, and champion responsible AI practices across engagements, including hybrid office collaboration.
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