Senior Account Executive – Downstream

Rig Up is the source‑to‑pay solution built for energy. By combining purpose‑built software with expert teams, we empower the world’s leading energy companies and their suppliers to work better, together.

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The Senior Account Executive – Downstream is responsible for leading partnerships with current and prospective customers to sell Rig Up solutions across the downstream energy sector, including LNG, refining, petrochemical, terminal, pipeline, and related industrial operations. This role will play a critical part in building and expanding Rig Up’s downstream presence by developing new customer relationships, identifying market opportunities, and helping establish scalable processes and strategies for this growing sector.

This position collaborates closely with internal partners to understand all products Rig Up offers, enhancements being developed, and shares insights gained from customers to help position Rig Up as a strategic workforce and services partner within the downstream market. The Senior Account Executive serves as a subject matter expert in downstream operations and supports broader business development efforts while mentoring others on the team.

• Grow and maintain strategic relationships with existing and prospective downstream customers
• Lead the development and ongoing cultivation of relationships with key stakeholders to generate new business opportunities within utility providers, EPC firms, electrical contractors, distribution operators, and data centre organizations
• Support the build‑out of Rig Up’s downstream sector by identifying market trends, customer needs, operational gaps, and scalable growth opportunities
• Partner with leadership to help define go‑to‑market strategies, account targeting, and customer engagement approaches for these verticals
• Communicate with customers in a full‑service capacity from onboarding through completion of work with a regular cadence via in‑person meetings, phone calls, or electronic communication
• Advance customer awareness of all Rig Up offerings, including contingent labour, B2B services, and workforce solutions relevant to downstream operations
• Act as a trusted advisor to customers by understanding operational challenges, outage schedules, capital projects, maintenance demands, contractor compliance requirements, and workforce planning needs

• Build and maintain strong relationships with new and existing clients, understanding their operational needs and aligning them with Rig Up solutions
• Own portions of the sales cycle, including prospecting, presenting offerings, pipeline management, and supporting negotiations alongside senior sales leaders
• Identify and develop new downstream business opportunities in emerging and existing markets
• Track and report on key sales activities and pipeline updates, contributing to team targets and downstream growth initiatives
• Form partnerships with clients to understand operations, maintenance cycles, turnaround planning, contractor management, safety requirements, and workforce challenges to provide value‑added solutions
• Initiate proposals, onboarding requests, and customer implementation exercises and manage them from initiation through maturity
• Assist in developing repeatable processes, documentation, and best practices to support the continued growth of the downstream vertical

• Liaise with Operations on onboarding documentation, customer compliance, payroll, invoicing, contractor management, and collections
• Collaborate cross‑functionally to ensure a smooth transition from sales to operations and ongoing client satisfaction
• Partner with Product, Operations, Marketing, and Leadership teams to provide downstream market feedback and influence future solution development
• Support internal education efforts by helping cross‑functional teams better understand downstream customer operations and market dynamics

• Stay informed on current and emerging downstream industry trends, market…