Head of Global Resource Management
Listed on 2026-09-13
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Business
Operations Management, Corporate Strategy -
Management
Operations Management, Corporate Strategy
Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.
That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups.
That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
The Head of Global Resource Management reports to the Chief Operating Officer and will lead the assessment, design, implementation, and ongoing evolution of Crowe’s future-state resource management operating model. This leader will build on strong capabilities across the firm to help bring the right people, skills, and delivery locations to each engagement; improve utilization, global delivery adoption, workforce economics, and client service;
and give leaders better visibility into demand and capacity. The role will partner with executive leadership, business unit (BU) and delivery unit (DU) leaders, Human Resources (HR), Talent, Finance, Information Technology (IT), Revenue Operations (Rev Ops), India leadership, and operations teams to advance coordinated approaches that support Crowe’s strategy, culture, and growth.
- Advance Crowe’s resource management operating model:
Assess current capabilities and work with executive, practice, and operations leaders to design and implement a future-state model that builds on existing strengths. Define clear governance, roles, decision rights, shared standards, priorities, and ways of working while coordinating enterprise, BU-, DU-, and geography-based resource management teams. - Lead forward-looking demand and capacity planning:
Combine current revenue, demand, and utilization against budget with the best available forecasts of backlog, pipeline, and expected work. Partner with BU and DU leaders, Rev Ops, and Finance to give leaders timely views of capacity, emerging gaps, and required people decisions, and adjust staffing plans as conditions change. - Improve utilization and delivery economics:
Establish clear utilization measures and differentiated expectations by role, level, BU, and DU. Improve deployment, leverage, staffing mix, and cross-staffing while balancing client quality, employee development, sustainable workloads, and gross-margin improvement. - Use staffing to expand high-quality global delivery:
Use staffing, scheduling, and demand planning to integrate India talent into engagements, improve utilization of Crowe’s global delivery capabilities, increase end-to-end and higher-value work, and remove barriers to…
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