Senior Business Analyst, Sales Operations Data Analytics

Location:

Texas Remote, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyse vast quantities of information and encrypt data to make the connected world more secure.

Remote- US

This position is eligible for the NORAM referral program for external candidates. The level is Tier 1 - $2,500.00.

Thales is looking for a Business Analyst, Sales Operations Data Analytics to support the Cyber Security Products (CSP) business globally by consuming Sales Operations reports, translating data into actionable insights, and helping leaders understand business performance, planning priorities, opportunities, and risks. Reporting to the Sales Operations Data Analytics Team, this role will analyze pipeline, bookings, billings, forecasting, account, territory, product, and regional performance information to identify trends, explain business drivers, and recommend actions that improve execution and decision-making.

The ideal candidate combines strong data analysis capabilities, business acumen, stakeholder communication, and a practical understanding of Sales Operations processes to help global CSP leadership make informed decisions on business planning, goal setting, performance management, and risk mitigation.

• Consume, interpret, and synthesize Sales Operations dashboards, reports, and datasets to provide clear insights on global CSP business performance
• Analyze pipeline, forecast, bookings, billings, attainment, product performance, regional trends, customer segments, sales execution metrics, and retention indicators (ARR, NRR, GRR) to identify key business drivers
• Prepare management analyses and executive insights on performance trends across products, geographies, customer segments, and other strategic dimensions
• Provide recommendations to support business planning, annual and quarterly goal setting, territory and coverage review, resource prioritization, and operational focus areas
• Identify opportunities for growth, execution improvement, cross-sell expansion, sales productivity, data quality improvement, and process optimization across global CSP Sales Operations
• Identify and communicate risks related to pipeline coverage, forecast accuracy, deal concentration, regional performance gaps, customer exposure, timing, and operational dependencies
• Partner with Sales Operations Data Analytics, regional sales leaders, finance, product stakeholders, and business operations teams to validate insights and align recommendations with business priorities
• Support recurring business reviews, forecast cadences, QBRs, leadership updates, and planning cycles by preparing concise analysis, executive summaries, and data-backed recommendations
• Translate complex analysis into simple business narratives that help leaders understand what changed, why it changed, what it means, and what actions should be considered
• Monitor report usage, data gaps, metric definitions, and stakeholder feedback to improve the quality, relevance, and adoption of Sales Operations reporting
• Collaborate with data and reporting teams to document requirements, validate metrics, test report enhancements, and ensure reporting outputs are aligned to business question
• Maintain a structured view of key opportunities, risks, assumptions, and follow-up actions to support leadership decision-making…