LDI Manager

Position Summary

Learning, Development & Innovation (LDI) serves as the primary execution and thought partner to the LDI Manager. The role provides leadership across the LDI portfolio by supporting the translation of department strategy and priorities into actionable plans, scalable solutions, and high-quality deliverables. The Lead owns the day-to-day advancement of assigned programs and initiatives and may represent LDI in working-level and cross-functional settings.

The ideal candidate is resourceful, adaptable, and comfortable operating with incomplete information. This individual independently determines appropriate next steps, exercises sound judgment, and moves work forward without requiring step-by-step direction. The Lead is expected to bring informed perspectives, constructively challenge assumptions, recommend stronger approaches, and help shape solutions while remaining aligned with the LDI Manager on department direction and major decisions.

Leading individual contributor directly below the LDI Manager and has meaningful ownership of assigned programs, projects, and implementation decisions. The Lead provides functional leadership, operational expertise, recommendations, and strategic input, and may act on behalf of LDI within agreed boundaries. Responsibility for departmental vision, enterprise strategy, portfolio priorities, budget planning, resource allocation, people management, and final decisions remains with the LDI Manager.

• Lead the design, development, implementation, and continuous improvement of training programs, workshops, learning pathways, and development initiatives.
• Translate organizational needs and LDI priorities into practical learning solutions, performance-support resources, and employee development experiences.
• Research unfamiliar or emerging subject areas and develop credible learning solutions when existing materials or internal expertise are limited.
• Partner with leaders and subject matter experts to capture, validate, and convert knowledge into clear, engaging, and scalable learning content.
• Support initiatives including onboarding, leadership development, career development, technical learning, professional development, and knowledge sharing.

• Research emerging technologies, AI applications, learning methods, and industry practices; develop informed recommendations; and lead approved pilots or implementation efforts.

• Identify opportunities to improve learning delivery, employee experiences, knowledge sharing, and operational effectiveness.
• Build and pilot tools, frameworks, and solutions where established content, expertise, or precedent may not exist.
• Contribute ideas, question assumptions constructively, and recommend alternative approaches that strengthen outcomes.
• Lead the execution of innovation initiatives within assigned areas, making day-to-day implementation decisions and supporting adoption, measurement, and continuous improvement.

• Independently lead assigned programs and high-impact initiatives from concept through implementation, evaluation, and refinement, with accountability for quality, momentum, and outcomes.
• Translate broad objectives and partially defined ideas into clear project plans, milestones, deliverables, stakeholder actions, and success measures.
• Anticipate needs, identify roadblocks, and propose solutions that maintain project momentum.
• Coordinate stakeholders, manage competing priorities, and communicate progress, decisions, risks, and recommendations clearly.
• Exercise delegated decision-making authority within assigned initiatives and determine when to proceed independently, seek alignment, or elevate a strategic decision, material risk, or resource tradeoff to the LDI Manager.

• Create high-quality eLearning courses, facilitator guides, participant materials, job aids, toolkits, communications, templates, and implementation resources.
• Use learning technologies, digital tools, and AI-enabled approaches to improve efficiency, engagement, accessibility, and scalability.
• Maintain standards for content quality, instructional effectiveness, consistency, and learner experience.
• Develop repeatable processes that capture organizational knowledge and make it easier to find and apply.