Product Manager CMMS

Accruent is a global leader in intelligent asset, facilities, and real estate management software helping organizations connect their physical world to their digital future. Our platform powers mission-critical operations for thousands of customers worldwide, from Fortune 500 enterprises to fast-growing disruptors.

Backed by Fortive (NYSE: FTV), we combine the agility of a SaaS innovator with the scale, discipline, and financial backing of an established global enterprise. At Accruent, we’re building technology that enables customers to make smarter, faster, data-driven decisions, and we’re looking for bold, growth-minded leaders to help accelerate that growth.

We are seeking a Product Manager to lead the strategy, roadmap, and execution for Accruent’s enterprise Computerized Maintenance Management System (CMMS) platform. This role is responsible for driving product innovation and customer value for a diverse portfolio of customers spanning manufacturing, oil & gas, retail, healthcare, education, transportation, and other asset-intensive industries.

This is a highly strategic and customer-facing role that requires equal parts vision, execution, and empathy. You will work directly with some of our largest enterprise customers to understand their operational challenges, influence long-term product strategy, and ensure our roadmap delivers meaningful business outcomes.

The ideal candidate is a self-starter who thrives in ambiguity, builds strong customer relationships, and can successfully balance enterprise commitments, market opportunities, technical investment, and long-term platform evolution. Experience with enterprise software integrations, connected ecosystems, and workflow automation is highly preferred.

You will serve as the connective force between customers, engineering, UX, sales, support, customer success, and executive leadership—ensuring we deliver solutions that solve real customer problems while driving sustained business growth.

Product Strategy & Market Leadership

• Define and communicate a compelling vision for Accruent that aligns customer needs, market trends, and business objectives.
• Develop and manage a multi-year product strategy and roadmap that balances innovation, platform modernization, customer commitments, and commercial growth.
• Identify emerging opportunities in enterprise asset management, maintenance operations, AI, workflow automation, mobility, and connected systems.
• Perform market, customer, and competitive analysis to ensure Accruent remains a leader in the CMMS market.

• Develop trusted relationships with strategic enterprise customers and partners.
• Lead customer discovery efforts through site visits, advisory boards, user groups, interviews, and product feedback sessions.
• Advocate relentlessly for customer outcomes while balancing platform scalability and business priorities.
• Translate customer insights into actionable product investments that improve adoption, retention, and customer satisfaction.
• Serve as a product ambassador at customer meetings, conferences, partner engagements, and industry events.

• Own and prioritize the product roadmap across multiple stakeholder groups, ensuring alignment to strategic objectives.
• Manage competing priorities including customer commitments, technical debt, platform investments, regulatory requirements, and innovation initiatives.
• Make informed tradeoff decisions supported by customer impact, business value, effort, and strategic alignment.
• Partner with Engineering leadership to continuously improve execution predictability and delivery outcomes.

• Lead continuous discovery efforts to uncover customer…