Senior Manager, Product Management

At Dover Fueling Solutions (DFS), a Dover company we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you.

Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths.

Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Based in Downers Grove, IL, Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion.

The Senior Manager of Product Management for the fueling industry's most innovative customer experience platform plays a critical role on the NA Product Management team at Dover Fueling Solutions (DFS). Responsible for DFS's Anthem UX platform (primarily software and integrated enabling hardware), the Product Senior Manager will define the product roadmap and execute strategies and tactics to drive products and enhancements from ideation to greatness while increasing market share and profitability.

Core responsibilities include ensuring that the product fulfills NA customer requirements and business objectives while achieving DFS business goals, blending market insight with business strategy to steer product development and collaborating closely with engineering/R&D, manufacturing, sales, DFS partners and marketing teams.

• Identify market opportunities, understand customer needs, and define the overall strategy and goals for the Anthem UX platform and all related fuel dispenser and EV charger applications and integrations.
• Create the product roadmap for the product portfolio with a clear plan on how new NA market opportunities aligned with new product features will deliver the annual revenue and profit plans.
• Manage the revenue and margin for the product portfolio including pricing.
• Conduct market research and gather customer feedback to understand the market needs and the product's position within the market.
• Establish relationships with key accounts and market segments while actively seeking Voice-Of-Market (VOM) and product feedback.
• Accountable for product portfolio lifecycle from definition through End-of-Life activities. Throughout the product lifecycle, monitor product performance against key metrics and goals. Based on this data, make informed decisions to optimize the product portfolio.
• Develop a close collaboration with the commercial sales team including forecasting, win/loss, and competitive analysis.
• Demonstrate excellence in execution; aligning key stakeholders to decisions, engineering and operations, highly collaborative with cross-functional partners and customers.
• Support and work closely with the product manufacturing and SaaS organizations to actively maintain product quality and operational margin.
• Communicate with stakeholders, including company executives, to report on product performance, progress, and future plans.
• Lead competitive benchmarking efforts to ensure market positioning is consistent with strategic objectives for the product for the product line.
• Collaborate with select customers to capture the return on investment (ROI) for how the adoption of the Anthem UX platform has positively impacted their business.
• Monitor the overall volume, revenue, profitability, hit rate and warranty costs of the product lines.
• Periodically visits (with sales) customer sites to establish and maintain relationships with key customer contacts thus maintaining a deep technical intimacy with all aspects of the product and its application.
• Assist in any necessary training as needed: customers, engineering, support, sales, field service etc.
• Provide tactical sales support as necessary, including presentations and demonstrations to key customers.
• Collaborate with Marketing on defining and creating all needed product literature and documentation including web site content and social media campaigns.

• 6+ years of relevant product management…