Service Dispatch Coordinator

Employment structure:
Full-time

Location:

Austin, TX

Experience level:
Entry level; 0–2 years preferred

TESIM Electric is seeking a Service Dispatch Coordinator to coordinate service calls, technician schedules, customer updates, and job documentation. TESIM is growing its commercial electrical business and building its data-center and mission-critical pipeline across Texas. Electrical construction experience is not required. We value dependable people who communicate clearly, learn quickly, and take pride in accurate work.

• Receive service requests and collect clear information from customers.
• Schedule and dispatch technicians based on urgency, location, and availability.
• Communicate appointment updates and document work status in company systems.
• Help close work orders by confirming notes, time, material, and billing information.

• High school diploma or equivalent.
• Customer service, call center, scheduling, retail, or hospitality experience preferred but not required.
• Calm phone presence, quick learning, and strong organization.
• Basic computer, email, and data-entry skills.

Accurate work, responsive communication, dependable attendance, organized records, respectful teamwork, and consistent follow-through.

Competitive hourly pay based on experience and capabilities.

• Health, dental, and vision coverage.

TESIM Electric is an equal opportunity employer. Employment decisions are based on role-related qualifications, performance, and business needs.