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Sr. Service Account Manager

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Chamberlin Roofing & Waterproofing
Full Time position
Listed on 2026-02-06
Job specializations:
  • Construction
    Civil Engineering, Operations Manager, Estimator, Construction Manager/ Foreman
Salary/Wage Range or Industry Benchmark: 150000 USD Yearly USD 150000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Sr. Service Account Manager role at Chamberlin Roofing & Waterproofing

Responsibilities
  • The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce.
  • SSAM will be responsible for his team of SAMs, RPE, and SA‑T, who are his direct reports; monitoring and growing the team.
  • Field observations and inspections, onscreen estimating, proposal writing, detail review, client interactions, change‑order management and association involvement (on committees within associations).
  • Contract scope verification, client relationship and overall project engagement from start to finish, including coordinating and leading client education and client meetings.
  • Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, methods, etc.).
  • Responsible for sales of remedial work of $150k jobs and greater.
Experience
  • If applicant does not have a four‑year degree, they must have a minimum of ten (10) years construction experience with at least five (5) years of estimating experience.
Skills
  • Estimating software proficiency, Microsoft Office, English speaking, bilingual preferred.
Abilities / Requirements
  • Must meet all requirements of SAM.
  • Ability to interpret, understand and train others on construction documents.
  • Understand specific construction items (as listed in Job Description).
  • Exceptional written and oral communication skills.
  • Problem solving and dispute resolution skills.
  • Strong work ethic / self‑starter.
  • Advanced negotiation and relationship building skills (has current client base).
  • Career ambition to move up within Chamberlin.
  • Strong time management skills (able to help manage employees and projects).
  • Must have a valid driver's license.
  • Must be authorized to work in the United States.
  • Must be able to climb scaffolding, stairs, ladders (standing, stooping, bending, lifting, etc.).
  • Must be able to lift 50 lbs (including set‑up ladders) and work in inclement weather conditions.
Education Required
  • Four‑year college degree or equivalent work experience.
Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Other
Industries
  • Construction
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