Technical Writer

Neosem Technoloy, a leading memory test equipment manufacturer, is seeking a Technical Writer. This individual is responsible for creating and maintaining clear technical documentation for internal and external customers. The Technical Writer will work with or in cross-functional teams including product managers, engineers, and technicians to create comprehensive documentation while meeting deliverable schedules.

Deliverables include documentation for internal and external stakeholders:

• Manufacturing process instructions
• Service documentation (installation, operation, maintenance, and troubleshooting manuals)
• Training materials (slides, quick reference guides)
• User guides and other customer-facing documents

• Collaborate with the documentation lead and subject matter experts to draft and maintain technical documentation, ensuring alignment with system specifications and requirements from internal and external stakeholders.
• Use established documentation guidelines when editing and proofreading content to meet quality standards for clarity, accuracy, and grammar.
• Apply standard templates and style guides to ensure consistent formatting, terminology, and tone across documents.
• Incorporate approved existing text, visuals, and references to maximize reuse, and maintain consistency.
• Collect and compile technical inputs from subject matter experts using provided tools and processes (e.g., review comments, marked-up drafts).
• Maintain document repositories and revision controls.
• Communicate status of work to management and report any needs for additional information, technical procedures, etc.
• Complete assigned tasks according to established deadlines.
• Accurately track and record time spent on projects.
• Hybrid work schedule (up to 2 days remote per week)
• Occasional work in a development lab
• Occasional attendance in online meetings or training sessions outside of regular work hours to support team members in different time zones
• Periodic schedule flexibility to meet critical schedule deadlines

Education:

• A bachelor's degree English, Communications, Journalism, Engineering, or Technology.

Required:

• A minimum of two to five (2-5) years of experience in mechanical, software, technical, or writing-related field, with experience creating structured technical documents (drafting, organizing, and editing) with internal or external stakeholders.
• Ability to simplify complex concepts and communicate those concepts clearly and concisely.
• Strong writing, editing, and proofreading skills for accuracy, clarity, conciseness, and proper grammar.
• Strong research and self-learning skills to study and understand new technologies independently.
• Ability to adhere to predefined document standards, templates, and formatting guidelines.
• Ability to collaborate with cross-functional teams to gather and validate technical information.
• Ability to revise technical content written by subject matter experts whose first language may not be English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Previous technical writing experience
• Photo/Video creation and editing experience
• Previous experience with semiconductor memory automated test equipment (ATE)
• Experience with Atlassian tools (Jira/Confluence)
• Photo/Video editing experience
• Ability to read and understand software particularly C++ and Python